The Director, Medicare Sales - Asian Market is responsible for the development and implementation of marketing strategies that support lead generation, sales, and retention goals for the Medicare division. The director is responsible for staffing, planning, goal setting, training, and management of the Medicare sales team within our service area. Must be extremely skilled in building relationships, have superior communication skills, be a strategic thinker, and be driven to meet or exceed sales goals.
- Direct all prospect and sales activities for Medicare products for a specified geographic area.
- Develop and implement strategies and policies relating to Medicare sales and service.
- Ensure interpersonal effectiveness among individuals both within Healthfirst and outside the organization.
- Develop various Sales and Marketing strategies and policies which support the corporate and departmental goals.
- Develop, monitor, and coach Sales Managers while Sales Managers achieve overall performance. Must provide diligent supervision on Sales Managers' ability to handle all aspects of their responsibility from sales management to standard operating procedures.
- Coach, mentor, and develop staff; oversee new employee onboarding and provide career development planning and opportunities for growth.
- Develop and maintain a functional relationship with assigned key accounts. Provide reports and keep accounts abreast of membership data, benefit changes, and overall corporate initiatives. Work with internal partners to resolve any outstanding issues.
- Ensure sales staff maintains compliance with all CMS/corporate policies and regulations. Work in concert with other internal departments to ensure compliance with standardized corporate procedures. Must ensure staff cooperates with any ongoing training sessions or audits that must take place.
- Recruit, hire, and train high-performing employees.
- Additional duties as assigned.
Minimum Qualifications:
- Bachelor's degree from an accredited institution.
- Active NYS Health & Accident Insurance license.
- Demonstrated experience in planning, organizing, and execution of work deliverables.
Preferred Qualifications:
- Strong work ethic, attention to detail, ability to effectively manage time, and commitment to developing quality work quickly.
- Strong problem-solving skills; ability to think strategically and critically in developing solutions to complex problems.
- Strong change leadership skills coupled with exceptional relationship building and influencing ability.
- Strategic thinking and creativity and flexibility in addressing future challenges in alignment with Healthfirst's long-term growth and profitability goals.
- Ability to effectively communicate verbally and in writing with varying levels within the organization.
- Master's/PhD OR a Professional degree MBA/MD/JD.
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