Location: Vancouver,WA, USA
Director of Association Management
Pay: Full-Time; Salary / Exempt
Reports to: Chief Operating Officer
Essential Functions include:
The Director of Association Management (HOA) is an executive-level leader serving on the company's Leadership Team and is responsible for the profitability, risk management, and overall operations of the HOA Department. The Director supervises a team of HOA Portfolio Managers, who manage homeowner associations throughout Oregon and Washington consisting of single-family homes, townhomes, and condominiums. The Director helps develop and guide policy implementation and oversee the financial performance of the department, along with managing a small portfolio of communities. The Director fosters strong relationships between HOA Managers, Assistant Managers, and other team members, and their respective boards, ensuring that community-specific needs are met while upholding consistent performance standards. This position is also critical in dispute resolution, regulatory compliance, and improving long-term client relationships. The Director of Association Management is responsible for adherence to all company policies and procedures, including safety.
Key Responsibilities:The Director of Association Management position will evolve, and additional duties and responsibilities may be revised/added as business needs dictate.
Salary and Benefits:$100k - 125k base salary; determined by experience
Performance bonus eligible based on KPI's of the department
Educational Assistance
100% Employer-paid Medical and Dental for employees, with dependent coverage available at cost.
Relocation assistance may be possible for a qualified candidate.
Mileage compensation is based on IRS rates for 2024.
401(K) with company match, Employer-Provided Life Insurance, FSA, Short-Term Disability, AD&D, HRA, and EAP Services available
Year-end Holiday Bonus paid annually.
Time Away:RTO Program: Responsible Time off
Hybrid Schedule Available
Federal Holiday off and Paid to add 12 -13 days off a year
Experience:A proven track record with supervisory experience leading, coaching, and mentoring a team, and meeting financial performance and KPIs is required.
5+ years of direct supervisory or leadership experience, or equivalent experience preferred.
5+ years of Property Management in Homeowner Associations is preferred.
PCAM designation preferred. CMCA required (may be obtained in position and must be completed when first class is available)
Bachelor's Degree of equivalent experience preferred.
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