Director of Business Development *This is a remote role* The Opportunity The Director of Business Development will be responsible for driving growth and revenue by identifying and pursuing new business opportunities. Their primary role is to develop and implement strategies that expand the company's customer base.The CompanyKWI enables modern retailers to create unforgettable shopper experiences, maximize sales, and streamline operations with the industry's only true turnkey omnichannel platform. Our modular suite of solutions includes mobile POS, eCommerce, Merchandising, Order Management, Loyalty, and CRM. Designed to neatly integrate with retail tech stacks, our platform helps retailers flawlessly execute omnichannel strategies like endless aisle, BORIS, and BOPIS - and be ready for whatever comes next. Our solutions are supported by a team of retail experts who, for decades, have helped retailers like Pandora, Oscar de la Renta, Bluemercury, Coca-Cola, and David Yurman navigate change and stay one step ahead. As a Director of Business Development, you excel at the below core competencies
- Delivers Results - Consistently achieving results, even under tough circumstances
- Builds Networks - Effectively builds professional networks and connects with the right people to accomplish goals
- Business Insight - Is the first to spot possible future policies, practices, and trends in the organization, with the competition, and in the marketplace.
The impact you'll make
- Developing and executing growth strategies that align with the company's vision and goals. This may involve setting targets for revenue growth, customer acquisition, market expansion, and more
- Building and maintaining relationships with key industry players, potential partners, and industry influencers to stay informed about trends and opportunities
- Identify opportunities to expand the customer's engagement with the company, such as through additional services or upgrades, and promote those opportunities
- Establish and maintain strong relationships with customers, becoming a trusted advisor and primary point of contact for their needs and inquiries
- Overseeing efforts to acquire new customers, whether through direct sales, marketing campaigns, or other channels
What you will bring
- 7+ years of business development/sales experience
- Bachelors' degree in Business Administration, Marketing or a related field
- 5+ years' experience working within a Retail SaaS environment highly preferred
- Proven experience acquiring new business as well as upgrading existing customers
- Proven track record of building strong customer relationships
- Prior experience leading end-to-end initiatives, from generating to closing, with the ability to engage C-level executives throughout
As a member of the KWI team you will receive
- Full Medical, Dental and Vision
- 4 weeks of PTO in your first year
- Summer Fridays....all year round
- Tuition Reimbursement
- Discount from building café
- 401(K) with a 50% company match (up to 6% of employee contribution)
- Employee Referral Program
- (1) Volunteer day each year
Our work space We understand that our teams need flexibility, which is why we follow a hybrid schedule. Our in-office days are Monday, Tuesday and Thursday, and employees are allowed to work remotely on Wednesdays and Friday. We are also a collaborative group and believe that getting together in person allows our team to do their best work. Together we enjoy monthly events, bagels every Thursday, a state-of-the-art coffee machine, a full snack pantry and many more surprise and delight moments throughout the year. Our commitment to you At KWI, we know that cultivating diversity and fostering an inclusive work environment is critical to our impact and success. We create an environment where no individual is advantaged or disadvantaged because of their background. We offer equal opportunity employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, or protected veteran status. With a commitment to maintaining a bias-free environment in which harassment is prohibited, we respect cultural diversity and comply with the laws of the places in which we operate. We expect our business partners, suppliers, clients, and all our team members to uphold these commitments.