Location: all cities,MO, USA
DIRECTOR OF CASINO OPERATIONS
SUMMARY:
The Director of Operations is responsible for overseeing the daily operations of the Slot and Table Game Departments. This is a full time opportunity working in LaGrange, MO.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Manage, direct and supervise all personnel assigned to Slot operations.
2. Supervises all procedures and controls for the Slot and Table department.
3. Implement Slot Policy and Procedures.
4. Establishes Slot Policy and Procedure.
5. Reviews and determines Slot percentage payout and Table hold.
6. Reviews Slots statistical reports for accuracy and feasibility.
7. Handles customer complaints.
8. Periodically provide operational overview as requested by the General Manager. The scope of the overview provides no additional authority outside of their job description and must comply with reporting relationships, signatory ability, access to sensitive areas and other requirements outlined in the Internal Controls.
9. Ensure compliance with federal and State currency reporting regulations.
10. Ensure compliance with Missouri Internal Controls and Gaming Regulations.
11. Maintain uniform and follow department grooming and appearance standards.
12. Meet attendance guidelines of the job and adhere to regulatory, department and company policies.
13. Safeguard company assets.
14. Analyzes slot performance and prepares recommendations for product optimization.
15. Maintains a working knowledge of casino operation systems and a working knowledge of peripheral systems required to prepare proper analysis.
16. Works directly with gaming product vendors to stay informed on product advancement and negotiates purchases, leases and any other vendor related issue.
QUALIFICATIONS
A minimum of 10 years job experience in an executive gaming management positions. Preferably an AGM or GM. Ten years of experience analyzing financial statements as it relates to P&L and accounting for key management decisions. Ten years of strategic planning direction utilizing competitive analysis, budgeting, policy operating decisions and capital purchases. Knowledge of all casino games, including rules and procedures, game protection, game mix, and theoretical expectations. Missouri gaming experience a plus.
EDUCATION
High school diploma or equivalent required. College degree preferred but appropriate casino experience will qualify.
CERTIFICATES, LICENSES, REGISTRATIONS
Must be able to obtain a Missouri Gaming License.
LANGUAGE SKILLS
Must be able to effectively communicate in English.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
COMPUTER SKILLS
Must have Microsoft Office experience and basic computer skills.