Job DetailsJob Location Shady Canyon Golf Club - Irvine, CA Position Type Full Time Education Level Not Specified Salary Range $130,000.00 - $160,000.00 Salary Travel Percentage None Job Category Restaurant - Food Service Description Promote the club's dining facilities for private banquets, business and social meetings and other member-related activities. Develop contracts for and oversees all administrative and operational aspects of preparing and serving events. Work with banquet and other departments to assure that the guests' expectations are exceeded.
- Promotes advances and markets the club's social event facilities and capabilities to all members.
- Helps member clients arrange banquets, luncheons, meetings, weddings, dances and other social events; obtains pertinent information needed for guest planning.
- Provides guest tours and offers suggestions in efforts to sell the club's facilities for the occasion being planned.
- Works with the executive chef to determine selling prices, menus and other details for catered events; oversees the development of contracts; assures that pre-planned banquet menu offerings are current and reflect general member interests.
- Suggests and helps guests plan menus in conjunction with the executive chef or other culinary personnel.
- Transmits necessary information to and coordinates even planning with production, serving and housekeeping staffs; arranges for printing of menus, procuring of decorations, entertainment and other special requests, etc.
- Inspects finished arrangements; may be present to oversee the actual greeting and serving of guests.
- Checks function sheets against actual room setup; may help supervise service personnel.
- Handles client complaints and attends staff meetings.
- Maintains past and potential client files; schedules calls or visits to assess on-going needs of prospective clients for catering services.
- Helps develop catering budgets; reviews financial reports and takes corrective actions as appropriate to help assure that budget goals are met.
- Helps guests with parking, entertainment, decorations, audio-visual, floral and any other requirements integral to events being planned.
- Obtains necessary permits for special events and functions.
- Critiques functions to determine future needs and to implement necessary changes for increased quality.
- Attends management meetings to review policies and procedures, future business and to continually develop quality and image of banquet and catering functions.
- Tracks new products and trends in food service and catering applicable to the club.
- Ensures the security of valuables (club's, guests' and members' property) during catered events.
- Ensures that proper housekeeping and energy conservation procedures are always followed.
- Plans professional development and training activities for subordinate staff.
- Directs the work of catering department staff.
- Diagrams room layout, banquet item placement and related function details.
- Meets with all departments to plan food and beverage aspects of special events organized by the staff members.
- Manages banquet billing and client correspondence.
- Updates weekly function information for all affected staff.
- Performs competitive shopping of alternative function sources.
- Serves as liaison between kitchen, service, and management staff.
- Maintains club's master calendar and function book.
- Performs special projects as assigned by the Clubhouse Manager.
NOTE: All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Qualifications
- Thorough knowledge of banquet operations including food, beverages, supervisory aspect, service techniques, and guest interaction.
- Ability to communicate in English, both orally and in writing, with members and employees, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information and to resolve problems.
- A minimum of 5 years previous Food & Beverage, and supervisory experience at a fine dining establishment and minimum of 2 years in Catering
- High school graduate or equivalent requirement. College degree preferred.