Director of Community Living Services (NCC)Company: National Children's CenterLocation: Washington, DC areaPosition ProfileDirector of Community Living ServicesNational Children's Center is partnering with Dragonfly Central to find a highly qualified Director of Community Living Services. NCC has a 65-year history of providing exceptional service to our community and is experiencing an exciting time of growth. The Director Community Living Services position is a critical member of the Community Support Services Team, executing all aspects of the residential program, in support of creating dynamic, person-centered, independent living for the people we support.The OrganizationNational Children's Center (NCC), Inc., is one of the largest non-governmental providers of services to infants, children, and adults with intellectual and developmental disabilities in the Washington, D.C. metropolitan area. National Children's Center was founded in 1958 and serves hundreds of children and adults with intellectual and developmental disabilities.The PositionThe Director of Community Living Services is a key leadership role at the National Children's Center (NCC) that oversees the operation and management of residential programs for adults with intellectual disabilities in the District of Columbia and Maryland. This role ensures that residents receive high-quality care and support, promoting their independence, well-being, and community integration. The Director of Community Living Services works primarily in the NCC corporate office, with occasional travel to residential homes, NCC worksites, and community events.Roles and Responsibilities
- Manage the new admission process by developing a recruitment plan that supports the identification of candidates for NCC's residential program.
- Lead and train the team to support programmatic initiatives, goals, daily routines, and the unique needs of individuals with intellectual and developmental disabilities.
- Recommend new approaches, policies, and procedures to effect continual improvements in efficiency of department and services performed.
- Conduct regular audits and reviews of program operations, identifying areas for improvement and service enhancements.
- Prepare required statistical, financial, and service reports as needed; develop and implement corrective action plans as needed to address deficiencies.
- Develop and update Individual Support Plans (ISP)/Person-Centered Plans (PCP) with an interdisciplinary team.
- Monitor the health and medical needs of individuals and immediately report any concerns.
- Manage relationships with the families and guardians of the individuals in our care.
- Advocate for the rights and needs of residents within the organization and the broader community.
- Ensure program documentation and billable records are completed accurately and timely.
- Monitor the finances of individuals, ensuring purchases are approved and accounted for with documentation.
- Serve as organizational lead on audits, inspections, and investigations.
- Oversee the day-to-day operations of residential facilities, ensuring a safe and supportive environment.
- Actively engage with Quality Assurance to ensure appropriate quality measures are in place for monitoring and continuous improvement of service delivery.
- Manage budgets, resources, and staffing to optimize program effectiveness.
- Oversee recruitment, training, and supervision of residential staff.
- Foster a positive and inclusive workplace culture that values teamwork, respect, and continuous improvement.
- Stay current with industry trends, best practices, and regulatory changes.Experience and Attributes
- Bachelor's degree in social work, psychology, or a related field; Master's degree preferred.
- Minimum of 5 years of experience in a supervisory or management role in a residential or human services setting.
- Strong knowledge of intellectual disabilities and best practices in residential care.
- Team-oriented with excellent leadership, communication, and organizational skills.
- Experience with problem-solving against multiple priorities.
- Ability to establish a comfortable and supportive relationship with individuals receiving supports.
- Ability to exercise good judgment and remain calm in crisis situations.
- Commitment to advocating for and supporting individuals with intellectual disabilities.Salary and Application ProcessThe salary for this position is $110K - $115K per year. NCC offers a competitive benefits package. To apply, email a cover letter that details your fit with the position's requirements and a chronological resume to . For all other inquiries, contact Ginna Goodenow at .NCC is an equal opportunity employer. #J-18808-Ljbffr