Location: Camarillo,CA, USA
The Director of Customer Operations is responsible for leading the customer operations team in providing exceptional service to new and existing customers. As the leader of Field Technicians and installers (in-house and contractor), Tier 1 support, Dispatch, Repair, and Maintenance, the Director will work to ensure that customer commitments are met and exceeded.
Reports to: Vice President (equivalent or higher)
Key responsibilities include:
Minimum Requirements:
The ideal candidate will have a bachelor's degree in business administration or a related field, with at least 8 years of experience in client operations or a similar role in the telecommunications industry. Strong leadership, communication, and problem-solving skills are essential for success in this position. Experience working with microwave technology and knowledge of telecommunications systems and networks is highly desirable.
Benefits:
Schedule:
This position requires you to be in the office. Must have at least 5 years of experience to be considered for this role.
GeoLinks is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
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