Director of E-Commerce
: Job Details :

Overview:Restaurant Depot is a foodservice wholesaler that operates 149 warehouses across the country. It has operated for over 40 years with the goal of providing “Savings, Selection & Service – 7 Days a Week!” While Restaurant Depot is primarily a cash & carry business, ecommerce is a small but growing part of the business. Customers can order equipment and supplies online and have them delivered directly to their business. The ecommerce team handles the full customer experience, including updating website items and prices, marketing to customers, taking customer orders and providing customer support. We are looking for an experienced website professional to increase conversions and improve customer service.Responsibilities include:Accelerate revenue growth through profitable methodsManage the website teamManage external website developers on a day-to-day basisIdentify ways to improve the website customer experienceDevelop website KPIs and reportingRequirements:Proven track record of delivering resultsExperience managing a teamAnalytical, data-oriented approachExcellent communication skills, both oral and writtenWillingness to dig into the details, especially on customer service issuesEducation, Experience and Skills Required:· Ecommerce experience, ideally including 5+ years on Magento platformCommitment to our company values, including continuous improvementStrong customer orientationAbility to communicate effectively· Excellent Excel skills