This position will come with 5+ of experience in the Ecommerce field and will require a candidate with a track record growing profitable revenue through an Ecommerce platform. The duties of this position are as follows:
Project and Process Management
- Lead development of processes, procedures, and systems to foster ecommerce expansion.
- Lead multiple, simultaneous projects, including functional requirements, implementation, integration, quality assurance, and training.
- Track progress of all projects, managing scope, deliverables, and budget.
- Facilitate business growth via implementation of key projects.
- Ensure tracking metrics interface with sales performance metrics.
Cross-Functional Collaboration
- Collaborate with management and technology leaders to define requirements and establish system scope.
- Interface with multiple functions to ensure timely implementation of system improvements.
- Lead a small team that could include customer service, business intelligence, content creator, etc.
- Ensure go-to-market process in place including support for sales enablement materials.
- Partner with sales support to provide appropriate sales tools and enablement to adopt/promote the online store.
System and Technology Improvement
- Diagnose system inefficiencies through business intelligence and recommend improvements.
- Research, evaluate, and lead deployment of new ecommerce technology features.
- Identify and implement opportunities for technology improvement to optimize efficiency and customer experience.
- Contribute to deployment of system governance & create best practices.
- Leverage experience to hold SI accountable to a logical solution as we grow in Ecommerce.
Strategy and Growth
- Assist in strategy to expand e-commerce internationally.
- Assist in driving adoption through a marketing and sales strategy.
- Track, manage, and drive revenue pipeline for ecommerce revenue.
- Gain operational and technical knowledge of the energy services business and most importantly Weatherford's offerings.
- Identify new B2B trends and technology to enable future growth.
Customer and Market Insights
- Reduce canceled orders through strategic deployment of site upgrades.
- Work with comms team to modify and create compelling product descriptions, images and videos to showcase product features effectively.
- Assist in driving forecasts for demand planning by understanding where we are losing traction on the site.
- Develop reporting that provides insights that will improve site performance.
- Leverage date analytics to understand customer behavior and optimize campaigns for better results.