To be a team member at ADB Companies, or as we call it, part of the A-Team, you must be ALL IN to support the company's mission, vision, and values.
OUR MISSION: We are a customer-centric partner providing innovative solutions. The safety, well-being, and career growth of our team members are the benchmarks of our success.
POSITION TITLE: Senior Manager, Engineering Operations
CLASSIFICATION: Exempt
POSITION OVERVIEW:
ADB is a Nationwide full turnkey provider of technology infrastructure solutions including Wireline, Wireless, Technology, and Engineering. Our customer centric approach has ensured long term relationships with commercial clients, service providers, local, state, and federal government organizations. We recognize our team members as our greatest asset ensuring that their safety, well-being, and career growth are always our number one priority. Our ALL IN culture includes a focus on Safety, Wellness, Learning, Diversity and Inclusion, and giving back to our Communities.
ADB is seeking a Senior Manager of Engineering Operations to manage field technicians, engineers, and subcontractors within the engineering department. This position will create tools, processes, and software development for the entire OSP engineering department. The ideal candidate will have an extensive background in engineering operations, leadership skills, be safety focused, customer and quality centric, with a strong work ethic and ALL IN attitude.
ROLES AND RESPONSIBILITIES:
- High level leader with the ability to make challenging business decisions, gain a people following, participate in and drive the company culture, hold others accountable, and manage the outcomes of results
- Responsible for the P&L of multiple engineering markets or multiple customers in a single market exceeding $10MM in annual revenue
- Responsible for the supervision and development of market management team members; includes hiring, terminating, time management, schedule allocations, performance management, production standards, career advancement planning, etc.
- Oversees the management of external sub-contractors; includes on-boarding, terminating, performance management, production standards, contract negotiations, etc.
- Participates and presents in strategic planning meetings, manages a group scorecard, ensures goals are met by following the I404 action planning process and having complete buy-in to the ADB Way
- Responsible for ensuring training, production, and operations standards are set for all team members and sub-contractors and that the market drives for continuous improvement of the team's efficiency, speed, and quality.
- Collaborates with other Sr. leaders to develop and implement solutions based on company standards and processes which establish consistency across all markets, reduces risk, and promotes efficiencies in support of the organization's goals and objectives
- Responsible for ensuring that management team oversees team member access to ADB and Customer systems such as the GIS Portal for ArcGIS, ArcGIS Server, AGOL (mapping), 3GIS, and Mobile Devices
- Responsible for the development of multiple market growth strategies to include but not limited to: Financial, People, Cultural, Geographic, and Safety Growth
- Accountable for the integrity of all engineering data in Markets
- Direct collaborations on the creation of design specifications, unit testing, and technical documentation with multiple team member groups
- Responsible for the culture and team unity of the engineering groups within markets
- Ensure the financial health of the department, forecasting, JCR reviews, and overall financial results of the department
- Ensure customer retention and development to drive the growth of opportunities for the department with a strong passion of being customer centric
- Performs other duties as assigned by leadership
SUCCESS FACTORS:
- 50% Travel Ability Nationwide
- A strong belief in ZERO- Being Safe 100% of the time is the expectation
- Alignment with company mission, vision, and values
- Strong team player with the ability to adapt to diverse team members
- Excellent Verbal and Written communication skills
- Exceptional Critical Thinking skills
- Detail Oriented – a high level of attention to detail is required
- High level of professionalism, ability to clearly communicate with external customers and internal leadership on a regular basis
- Ability to lead a team and hold accountability to meet overall operation and division goals
- A high level of time management, accountability, and workflow priority establishment skills
- Self-motivated, goal- oriented, and driven to accomplish department goals
- Ability to be organized, problem solve, and be solution oriented
- Ability to support a fast paced, demanding work schedule; could include late evenings and/or weekends when requested
- Ability to be challenged, take constructive feedback, and handle a high level of challenging situations in a professional way
- Proficient knowledge of Microsoft Office (outlook, excel, work, PowerPoint, project)
- Proficient knowledge of CAD/Spatial applications such as GIS, 3GIS, AutoCAD, Google Earth, etc. required
WORK ENVIRONMENT:
- Corporate headquarters is located at 18777 US Hwy 66 Pacific MO 63069
- This role routinely uses standard office equipment such as laptop computers, projectors, copy/fax and smartphones
EXPERIENCE AND EDUCATION:
- 8+ Years in a Leadership Role required
- 5+ Years in a Leadership Role for an OSP Engineering department preferred but not required
- 3+ Years Engineering experience in OSP telecommunications preferred but not required
- 2+ Years Engineering Software Development Experience preferred but not required
- Experience with ObjectARX .NET framework development, file structures CSV, XLS, PDF, GDB, enterprise relational databases including SQL Server, PostgreSQL is strongly preferred but not required
- Experience with languages including VBA, C#, Python, SQL and ASP.net, JavaScript API, HTML for GIS automation and applications is strongly preferred but not required
- Engineering Bachelor's Degree preferred but not required
- High School diploma or equivalent required
ADB Companies, LLC is an equal opportunity employer. All candidates agree to complete a selection assessment and pre-employment drug screen.