Location: Norristown,PA, USA
POSITION SUMMARY:
Addilan Group is looking for a Director of Fire & Life Safety (FLS) Division to enhance and support our current clients and bring in new business by broadening current program offerings. This key member of our team will position Addilan Group as the leading provider of Fire and Life Safety services in the multi-unit market. The division's offering will include providing inspection, maintenance, repair, and monitoring for the complete range of Fire & Life Safety trades.
The right candidate will wear three hats: lead the Operations team to support existing and new client programs; be able to price out client programs and respond to industry RFPs; and be willing interface with clients and internal team members as a Fire & Life Safety Subject Matter.
DUTIES & RESPONSIBILITIES:
Lead the FLS Operations Team supporting existing and new client programs including:
· Manage, mentor, and guide the FLS Team to meet performance goals and foster a collaborative work environment, promoting team and cross-functional communication
· Facilitate communication between the FLS team and other internal teams to ensure smooth execution of client programs
· Oversee the setup and launch of new client programs, ensuring smooth onboarding of clients
· Manage resource allocation, ensuring that staffing and operational resources meet the demands of both new and existing programs
Develop quotes for client programs and respond to industry RFPs
· Analyze client requirements to develop accurate and competitive quotes for new and existing programs
· Serve as the primary point of contact for clients during the quoting and proposal stages, answering questions and clarifying pricing structures
· Negotiate terms and conditions, ensuring alignment between client needs and company policies
· Provide post-quote support, addressing any concerns or required modifications to ensure client satisfaction
· Lead the preparation of comprehensive responses to RFPs, ensuring that proposals are tailored to client needs and industry specifications
· Ensure all RFP responses are completed accurately and submitted within deadlines
· Monitor the outcomes of quotes and RFP responses to evaluate win rates, identify areas for improvement, and adjust strategies accordingly
Work with clients and internal team members as a Fire & Life Safety subject matter expert
· Successfully manage vendor partner relationships to deliver services
· Develop long-term relationships with clients to understand their evolving needs and adapt operational support accordingly
SKILLS & QUALIFICATIONS:
· College degree preferred but not required
· 5+ Years of experience in the Fire & Life Safety industry; minimum 2+ years serving at a Manager or higher level
· Proven experience utilizing vendor partners to deliver the services required
· Ability to bring industry relationships to build sound partnership to support Addilan Group's clients
· Excellent organizational skills and attention to detail
· Computer proficiency and technical aptitude with the ability to use Microsoft products required
· Proven ability to work effectively in a team environment
· Effective planning and priority setting; Ability to manage several projects simultaneously while working under pressure to meet deadlines
BENEFITS:
· Addilan Group offers a competitive salary, PTO, health benefits package and the option to participate in our 401(k) plan.
· We are committed to paying it forward and participate in monthly community initiatives and volunteer programs. We engage in team building activities through rec-sport teams and group outings.
· Base salary + bonus eligibility