Director of Food and Beverage
: Job Details :

Company Description

A global luxury brand with hospitality at its heart, Raffles Hotels & Resorts encompasses 20 ultra luxury hotels and resorts in key international destinations, some with additional branded private residences. Four further hotel properties will open under the Raffles brand in 2024-25. Named after the pioneering British founder of Singapore, Sir Stamford Raffles, the Raffles brand is synonymous with the elegant British etiquette, effortless glamour and sophistication of an earlier era, while bringing a sensibility that is in tune with the lives of our well-travelled guests – at once a vibrant heart and a tranquil haven.

At Raffles our service style is warm, personalised and gracious, with a legendary spirit of generosity embodied by our signature Raffles Butlers. We have led the way in creating hotel interiors that are art museums in their own right; we are fertile ground for creativity in the culinary arts, attracting leading chefs; and we work with expert practitioners and specialist partners to create next-generation wellness experiences. We have always sought to preserve both cultural and natural heritage, employing historians, marine biologists and art curators within the properties, to underline an experience that is truly authentic.

At Raffles, visitors arrive as guests, leave as friends and return as family. Along the way they will discover a place to celebrate, adventure, exchange ideas and be inspired; and a new meaning of luxury that touches the emotions as elegantly as the Raffles name itself.

Raffles Jakarta is strategically located in the heart of the Kuningan district within Jakarta's Golden Triangle. It is an art-filled oasis that elegantly blends history, culture, and luxury. The hotel is more than just a place to stay; it's a meeting point for art and ideas, business and leisure, glamour and fashion. Connected to Lotte Shopping Avenue and the Ciputra Artpreneur Centre, home to The Hendra Gunawan Museum, and a 1,200-seat Broadway Musical Theatre, our location is ideal for both local and international guests, offering convenience and a wealth of cultural experiences. The hotel offers exceptional facilities, including the serene Raffles Spa, a tranquil outdoor pool, versatile meeting spaces, and a state-of-the-art fitness centre, providing luxury and comfort.

At Raffles Jakarta, we pride ourselves on our dedicated team, who excel in delivering exceptional service and attention to detail. Founded by Dr. (HC) Ir. Ciputra, our hotel brings the legacy of renowned Indonesian artist Hendra Gunawan to life through our magnificent interiors. We are deeply committed to sustainability and community engagement, striving to minimize our environmental impact and actively support the local community. By choosing Raffles Jakarta, you do not just work at a luxury hotel but also support a hotel that cares about the local community.

By joining our team, you will join a community that values excellence, creativity, and sustainability. Embark on a rewarding career journey with Raffles Jakarta and contribute to our art, history, and luxury legacy.

Job Description

The Director of Food and Beverage is responsible for overseeing all aspects of the food and beverage operations. This role is crucial in maintaining the highest standards of quality, consistency, and service across all dining venues. The Director will engage in strategic planning, management, and innovation to drive revenue, elevate guest satisfaction, and uphold the hotel's esteemed reputation for culinary excellence. Staying informed on global food and beverage trends, the Director will lead and inspire a diverse team while collaborating with various departments to create a world-class dining experience that aligns with the brand's values and standards.

Qualifications

Education: A bachelor's degree in Hospitality Management, Culinary Arts, or a related field is preferred, along with advanced certifications in Food and Beverage management or hospitality.

Experience: A minimum of 10-15 years in the hospitality industry, with substantial experience in Food and Beverage operations. At least 5 years in a senior management role, with prior experience as an Executive Chef being advantageous. Experience in a luxury hotel or resort, particularly within an international chain, is essential.

Knowledge of Food and Beverage Operations: A comprehensive understanding of food and beverage operations, including oversight of multiple outlets, menu planning, service standards, and industry trends. Experience in managing fine dining, casual dining, bars, room service, and banquet services is crucial.

Leadership and Management Skills: Proven leadership and management capabilities, including experience supervising a large, diverse team, delegating responsibilities, motivating staff, and fostering a positive work environment. Excellent communication, interpersonal, and problem-solving skills are essential.

Financial Acumen: Proficiency in financial management principles, including budgeting, cost control, revenue forecasting, and profit optimization. Experience in analyzing financial reports, identifying trends, and implementing strategies to enhance financial performance is required.

Guest Service Orientation: Exceptional skills in delivering outstanding dining experiences and maintaining high levels of guest satisfaction. A guest-centric approach, the ability to handle complaints professionally, and a commitment to exceeding guest expectations are essential.

Industry Knowledge and Adaptability: Up-to-date knowledge of global F&B market trends and emerging culinary innovations. Ability to adapt to changing guest preferences and integrate new ideas into the hotel's F&B offerings is important.

Regulatory Compliance: Familiarity with health, safety, and sanitation regulations, as well as best practices in food handling and preparation. Knowledge of local and international food service laws and regulations to ensure compliance is necessary.

Language and Cultural Competence: Fluency in English is required; proficiency in additional languages is advantageous. Cultural competence and the ability to interact effectively with guests and staff from diverse backgrounds are highly valued.

Additional Information

The selected candidate is expected to start in December 2024.

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