LOCATION
Catamaran Resort Hotel & Spa
The Catamaran Resort Hotel and Spa is a Polynesian-themed destination located on the shores of Mission Bay and mere steps from San Diego's famous Pacific Beach. The resort features 310 rooms and suites, lush tropical gardens, and award-winning dining at Oceana Coastal Kitchen.
The Catamaran Resort Hotel and Spa is owned by Evans Hotels, LLC, a family-owned and operated business committed to supporting and enhancing employee well-being through a variety of programs that nurture our staff professionally and personally. We offer hands-on manager and leadership training, employee appreciation days, and staff awards and recognition. Our team is also dedicated to serving our community through initiatives like company-wide beach clean-ups and volunteer opportunities.
SUMMARY
The Director of Food and Beverage (“Director/a de Alimentos y Bebidas”) directs, manages and supervises the food and beverage functions at the Catamaran Resort Hotel & Spa including the following outlets and operations: banquet and catering operations, audio visual services, culinary operations, stewarding, restaurant and bar, coffee shop and other food and beverage outlets as required. The Director ensures the department achieves the highest level of guest satisfaction by providing world-class service and food by way of a friendly and well-trained staff. Additionally, the Director is responsible for maintaining quality standards, achieving financial goals, and coordinating with Sales and Marketing to promote all outlets effectively.
PAY & PERKS
- Compensation: $115,000-$135,000 DOE**
- Discounted Hotel Rooms for you, family and friends
- Free Employee Parking and/or discounted MTS Pronto card
- Free Meals & Refreshments during working shifts
- Career advancement opportunities!
- Health (including SIMNSA), Dental, Vision, 401k with match, life insurance, sick and vacation time.
- Discounts on cell phone bills, shoes, gym memberships, and more!
ESSENTIAL DUTIES
- Conveys a favorable image of the organization by projecting a positive leadership style, professional appearance and demeanor to our guests and associates alike.
- Actively promotes a culture of engagement throughout the food and beverage operation by inspiring and motivating team members and recognizing and rewarding their efforts and performance. Works to ensure all leaders do the same.
- Faithfully executes Evans Hotels engagement programs with the food and beverage team including Evans Team Chats, Evans Check-Ins, Hospitality Star, associate engagement action planning, and more.
- Coordinates all administrative activities of the department, including schedules, performance evaluations, recruiting, record keeping, orientation, supervision, staffing, organizing and attending meetings.
- Prepares the department's operating and capital budgets as well as the forecasts; conforms to them and ensures all department heads are keenly aware of the financial goals and objectives and are made accountable for them.
- Works with the Accounting Department for accurate financial reporting.
- Ensure all food and beverage operations meet or exceed the food safety standards of our Organization and the County of San Diego.
- Implement Evans Hotels associate safety SOPs, ensuring a robust culture of safety is thoroughly implemented throughout the food and beverage division.
- Creates and approves all menus, pricing for F&B outlets and banquet/catering, and promotions to enhance service and profitability.
- Collaborates closely with the Executive Chef on menu, drafting, design, and implementation.
- Develop and oversee liquor and wine strategies, including the wine, spirits, and beer programs.
- Drives innovation and creativity, ensuring our food and beverage operation continuously evolves in alignment with the market.
- Hires positive individuals with pleasant, can-do attitudes in keeping with our hotel culture.
- Sets up training programs to ensure consistent world-class service and ensure that personnel are well-trained in interpersonal behavior and hotel asset protection.
- Support, develop, and mentor the food and beverage leadership team to reach their highest potential. Ensure leaders receive training and development in line with their needs.
- Attends pre-shift and stand-up meetings throughout the food and beverage discipline. Ensuring our teams receive the right messaging and two-way communication is a priority.
- Liaises with other operating departments to guarantee quality of services rendered.
- Participates in setting goals for food and beverage leaders in alignment with our company's priorities. Work with leaders to reach their goals, providing timely feedback, course corrections, resources, and direction.
- Monitor guest feedback across all platforms and ensure daily follow-up from leadership occurs in accordance with Evans Hotels' expectations.
- Performs additional duties and responsibilities as directed by the leadership
QUALIFICATIONS
- Bachelor's degree (B. A.) from four-year college or university.
- At least 4 years of relevant experience and/or training.
- A combination of experience, education, and/or training may be substituted for either requirement.
- Previous similar position in a hotel, or similar business entity preferred.
- Ability to always maintain a friendly, professional, team-oriented, positive demeanor and diplomatic attitude, especially under stress or challenges.
- Must be able to attain a valid San Diego County Food Handler certification upon hire. Evans Hotels will provide this training and is to be completed at the company's expense.
- RBS Certification required.
- Availability to work on weekends and holidays is required.
- Ability to stand, kneel, squat for prolonged periods of time, up to and including, the entire shift and lift up to 50 lbs.
- The following position will be filled in accordance with the process set forth in California Labor Code Section 2810.8 and San Diego Municipal Code 311.0101 et. seq.
**The pay scale posted is the salary or hourly wage range that the employer reasonably expects to pay for the position during the first year of employment. The posted range does NOT include potential additional types of compensation, such as gratuities, service charges, commissions, or bonuses. Actual compensation offered may fluctuate based on qualifications and/or experience.