Director of Food & Beverage
: Job Details :

SUMMARY:The Director of Food & Beverage is a key leadership role within Jena Choctaw Pine Casino is responsible for overseeing the strategic planning, management, and execution of all food and beverage operations. This role plays a crucial part in delivering exceptional dining and beverage experiences for our casino guests, ensuring a high level of customer satisfaction, profitability, and compliance with relevant regulations.This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.ESSENTIAL DUTIES AND RESPONSIBILITIES:* Strategic Planning:* Develop and implement a comprehensive food and beverage strategy that aligns with the casino's overall business objectives.* Continuously evaluate market trends, customer preferences, and competitor offerings to identify opportunities for growth and innovation.* Operational Management:* Direct the daily operations of all food and beverage outlets, including restaurants, bars, and catering services.* Oversee inventory management, procurement, and vendor relationships to ensure quality and cost-effective sourcing.* Monitor and manage the department's budget, revenue, and expenses to maximize profitability.* Establish and maintain operational standards, including hygiene, safety, and compliance with health regulations.* Team Leadership:* Recruit, train, and develop a skilled and motivated team of food and beverage professionals.* Set performance expectations and provide guidance to ensure high-quality service and guest satisfaction.* Foster a positive work environment and encourage collaboration among staff.* Menu Development:* Collaborate with chefs and culinary teams to create and update menus that meet guest expectations and reflect the Resort's branding.* Ensure a balance of diverse culinary offerings, including high-end dining, casual dining, and special promotions.* Customer Service:* Champion excellent customer service and guest experience, setting a high standard for the team to follow.* Address and resolve guest concerns or complaints promptly and professionally.* Marketing and Promotions:* Collaborate with the marketing department to plan and execute effective promotions, special events, and marketing campaigns to drive food and beverage revenue.* Monitor the effectiveness of marketing strategies and make adjustments as necessary.* Compliance and Regulations:* Ensure that all food and beverage operations adhere to appropriate regulations, including health codes, alcohol licensing, and safety standards.* Stay up-to-date with industry regulations and best practices.* Financial Analysis and Reporting:* Prepare regular financial reports, forecasts, and performance metrics for the executive team.* Analyze data to identify cost-saving opportunities and revenue growth strategies.MINIMUM QUALIFICATIONS:* Bachelor's degree in Hospitality Management, Business Administration, or a related field. An advanced degree is a plus.* Proven experience in a similar role within the food and beverage industry, preferably in a casino or resort environment.* Strong leadership, organizational, and communication skills.* Excellent financial acumen and budget management abilities.* Knowledge of industry trends, culinary concepts, and customer preferences.* Familiarity with regulatory requirements related to food and beverage operations.* A passion for delivering exceptional customer experiences and a commitment to high standards of service.* Proficiency in relevant software and technology for inventory management, reporting, and scheduling.* Must be able to successfully pass a pre-employment drug/alcohol screen, background investigation, obtain and maintain gaming license.