Club Location:McDowell Mountain Golf Club - Scottsdale, AZArcis Golf team members thrive on anticipating needs, forging connections, and elevating experiences for our team, members, and guests. We are an inclusive team of unique individuals who show up each day with a grateful spirit, humble heart, and a genuine respect for one another.
Primary Responsibilities include the following. Other duties may be assigned.- Responsible for the selection, development, leadership, and retention of talented staff in the golf operations and outside services departments.
- Ensure golf operations and outside services staff are providing excellent guest service. Review guest, member surveys and determine appropriate plan of action if appropriate.
- Ensure compliance with the national programs such as Arcis Players Club and other initiatives.
- Ensure financial targets are being met and appropriate accounting procedures are being followed consistently in the golf department.
- Ensure proper controls are in place and being followed to accurately track revenues such as green fees, golf carts, lockers and handicap fees.
- Administration and oversight of club programs such as golf cart rental program and handicap program
- Retail and merchandising responsibilities to include displaying inventory in a clean and attractive manner, completing inventories, cost of goods reports and ensuring proper controls are being followed.
- Golf systems administration to include reservation system maintenance and accuracy and green fee accuracy on website and other sources.
- Maintains constant communication between departments and keeps other departments informed about special programs and events.
Qualifications:- Previous experience in a golf operations role
- Strong verbal and written communication skills
- Passion for training and developing other leaders
- Strong attention to detail, planning and organizational skills
- Experience supervising others and leading a team
- Excellent guest service skills
Physical / Cognitive Activities:This description of physical and mental activities is not intended to describe essential job functions. Rather, its purpose is to give the job applicant a feel for the physical and mental activities of the job to the end that an applicant with a disability can determine whether he or she will be able to do this job either with or without accommodations.
- Mathematical skills, including basic math, problem solving, reasoning, budgeting, profit/loss concepts, variances and percentages are used daily.
- A significant amount of time is spent communicating and interacting with various people inside and outside the company. This person will be listening and speaking to staff, making quick decisions and using problem-solving skills.
- Reading and writing abilities are often used when communicating with the golf course department managers when planning budgets and developing forecasts.
Team Member Lifestyle Perks! - Medical, mental health, dental, and vision insurance
- Life Insurance
- Accident & Critical Illness Insurance
- Pet Insurance
- Paid time off
- 401(k) plan and match
- Holiday pay
- Food & Beverage discounts throughout the portfolio
- Golf & Tennis benefits
- Employee assistance program
- Career Growth
- Flexible Schedules
- Development Opportunities
Arcis Golf provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.Arcis participates in E-Verify, the government program that certifies an employee's right to work for us in the U.S.