Director of Housekeeping - Conrad Los Angeles
: Job Details :


Director of Housekeeping - Conrad Los Angeles

Hilton Hotels

Location: Los Angeles,CA, USA

Date: 2024-09-19T20:20:28Z

Job Description:

Job Description - Director of Housekeeping - Conrad Los Angeles (HOT0AUE4)

Work Locations

Conrad Los Angeles100 S. Grand AvenueLos Angeles 90012

Be a part of the newest luxury hotel in downtown LA, Conrad Los Angeles! As part of the highly anticipated billion-dollar project, The Grand LA, this will be the 7th Conrad Hotel in the U.S. and the 1st in California.

Located in the most exciting state-of-the-art development in DTLA, this luxurious 28-story hotel has over 300 rooms, a spa, 16,000 square foot rooftop with a pool deck, 12,000 square feet of event space, and 4 food and beverage outlets. This includes a signature restaurant, outdoor restaurant, lobby bar, and in-room dining all in partnership with Chef Jose Andres' award-winning restaurant group, JoseAndresFoodGroup.

The Grand LA combines lifestyle, arts, and culture to provide a truly unique experience in Los Angeles. It is at the epicenter of downtown LA's cultural corridor across from the Walt Disney Concert Hall with two towers, a 45-story residential and 28-story hotel, and more than 176,000 square feet of retail space anchored by chef-driven restaurants and a collection of shops, entertainment, and hospitality.

In this role as the Director of Housekeeping, you will be responsible for overseeing and ensuring the overall cleanliness and product quality of the hotel in accordance with hotel, corporate, and Department of Health standards. You will be responsible for interviewing, training, supervising, counseling, scheduling, and evaluating staff. The Executive Housekeeper will manage all financial aspects of the operation including forecasting, budgeting, purchasing, and inventory control.

The ideal candidate will have four (4) years of hotel housekeeping management experience. A high school diploma or equivalent is required. OnQ experience is preferred. The candidate must have knowledge of inventories, scheduling, and productivity. Ability to communicate in Spanish is helpful. Knowledge of laundry process is required. High School math level required. Ability to communicate effectively with the public and other team members is essential. Must read, write, and speak English fluently. Ability to effectively manage time and work a flexible schedule that includes nights, weekends, and holidays. Ability to bend, stoop, walk, and lift/push/pull up to 50 lbs. with or without reasonable accommodation.

What will I be doing?

  • Ensure and maintain cleanliness, service, and product quality standards of guest rooms, public spaces, restrooms, offices, and banquet/meeting/conference rooms in accordance with federal, local, and company health, sanitation, and safety standards.
  • Lead, direct, and administer all Housekeeping operations to include, but not limited to, systems use and management, budgeting and forecasting, inventory control, department management, policy and procedure implementation and enforcement, and meeting participation and facilitation.
  • Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations, and delivering recognition and reward.
  • Recruit, interview, and train team members.
  • Ensure proper usage of chemicals and cleaning supplies by monitoring usage, providing complete training for team members, and ensuring proper labeling of hazardous supplies in accordance with federal, state, local, and company regulations.
  • Participate in the coordination of rehabilitation and capital improvement projects in partnership with Property Operations and other departments.

The annual salary range for this role is $90,000 - $110,000 and is based on applicable and specialized experience and location.

We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

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