Director of Housekeeping
: Job Details :

Hotel Bardo Overview

LEFT LANE is a vertically integrated real estate design, development and management firm specializing in the acquisition and transformation of iconic, historic properties. We are committed to fostering a welcoming, dynamic, and inspiring workplace and company culture where our team members are inspired to create lasting impressions through warm, anticipatory service. How we want our guests to feel when staying with us is the same as…how we want our team to feel every day.

LEFT LANE's flagship property is Hotel Bardo Savannah, named one of the best hotels in the world in 2024 by Travel + Leisure and Conde Nast Traveler. Hotel Bardo team member benefits include PTO and paid holidays, 401k matching, health and telehealth benefits, discounts on resort offerings like rooms, dining, shop and spa, complimentary onsite fitness classes, complimentary meals in our team member café and more.

Overview

Hotel Bardo Savannah is looking for a passionate, service-driven, and confident Director of Housekeeping to lead by example, train, and mentor our Housekeeping team. This hands-on leadership role supports the Housekeeping team in the daily operations of the Housekeeping department. In this role, you will work with a team of hospitality professionals who are dedicated to delivering exceptional service to our guests.

Responsibilities

• Ensure the quality and consistency of the guest experience and room cleanliness by implementing and enforcing resort and brand housekeeping standards
• Lead and foster a positive and engaging work culture
• Assist the Director of Housekeeping in overseeing operations of the Housekeeping department
• Collaborate and work cohesively with other team members and departments
• Handle challenges with poise and positivity
• Maintain organization within the Housekeeping department
• Effectively respond to guests' requests, problems, or complaints in an attentive, courteous, and efficient manner

Qualifications

• A strong leader with a passion for hospitality and providing elevated service with a minimum of 2 years of experience
• Flexible, hard-working team player with a positive attitude and strong attention to detail
• Ability to multi-task in a fast-paced environment
• Excellent personal presentation and grooming standards
• Exceptional organization and cleanliness standards
• Strong communication skills