Director of Human Resources
: Job Details :

Summary

The Director of Human Resources is responsible for directing all of the human resource functions of Opportunity Home in accordance with organization policies and practices, regulations, and administrative rulings of governmental organizations and other regulatory and advisory authorities and organizations. The director is also responsible for organizational strategic planning to provide Opportunity Home with the best staff talent available and to ensure Opportunity Home's strategic human resources objectives and goals are identified, planned for, and met. Roles and responsibilities include recruitment, selection, benefits, wellness programs, pension, policies and procedures, retention, compensation, training and development, employee relations and recognition, performance management, and organizational development.Essential Duties + Responsibilities

The position duties and responsibilities listed below describe the general nature and scope of work. Other responsibilities, duties, and skills may be required and assigned, as needed. These essential functions require a consistent presence in the work environment on a regular basis, and regular attendance must be maintained.

* Plans, develops, organizes, implements, directs, and evaluates the organization's human resource function and performance. Oversees all staff functions and operations of the Human Resources department.

* Ensures the consistent application of human resources policies, programs, and services, including recruitment, compensation, benefits, legal compliance, employee relations, employee communications, and employee events, and ensures they conform with Opportunity Home's strategic goals.

* Consistently applies and interprets organizational and human resources management principles, practices, theories, federal, state, and local laws, procedures, and terminology.

* Incorporates Opportunity Home's strategic and tactical goals into department strategic and operational plans and establishes and implements controls and evaluation processes to ensure compliance with organizational requirements, goals, budget, performance standards, and regulatory/legal requirements.

* Develops staffing strategies and implementation plans and programs to identify talent within and outside the authority for positions of responsibility. Identifies appropriate and effective external sources for candidates for all levels within the company.

* Directs the development of hiring process improvements, including the administration and evaluation of new applicant testing and interviews.

* Advises and collaborates with the senior leadership team and other managers, in the various aspects of human resources policies-such as wages, benefits, discipline, performance management, and work practices.

* Establishes and maintains effective labor and management relations; ensures consistency and effectively resolves causes for grievances, provides positive direction to management in addressing employee relations matters.

* Collaborates with external and internal legal teams, lawyers, and auditors to efficiently review and administrate the pension plan, personnel matters, and contracts.

* Monitors and evaluates the efficiency and effectiveness of the service delivery methods and procedures; assesses and monitors workload, administrative and support systems, and internal reporting relationships; identifies opportunities for improvement and directs the implementation of changes.

* Develops and manages the annual budget for the department. Maintains oversight and responsibilities for various contracts to include temporary staffing agencies and benefit vendors. Works with Procurement to develop the required Requests for Proposals (RFPs).

* Leads efforts to digitize manual processes and/or outsource functions in a cost-effective and labor-efficient manner.

* Oversees the organization's strategic training and organizational development activities to meet Opportunity Home employees' personal, professional, and organizational needs.

* Develop appropriate compensation and benefits programs to provide motivation, incentives, and rewards for effective performance.

* Leads the Employees Thrive at Work committee; develops and monitors performance of strategies to the achievement of strategic outcomes.

* Enhance, implement, and enforce human resources policies and procedures of the organization by way of systems that will improve the overall operation and effectiveness of the organization.

* Provide technical advice and knowledge to others within the human resources department.

* Support annual open enrollment of benefits, and monitor health insurance benefits to maximize program utilization.

* Develop comprehensive training programs that align and support organizational objectives including retention, career pathway development, and succession planning.

* Complete all duties as assigned or requested as outlined in operational and procedural guidelines. These guidelines are maintained and issued in the event of an emergency situation that arises at a property or any other location that serves our residents or employees.

* Participate in Trauma Informed Care (TIC) initiatives to include training, workgroups, project assignments, etc., that are launched or implemented in order to achieve and/or maintain certification as a TIC organization.

* Participate in initiatives to include training, workgroups, project assignments, etc., that are launched or implemented in order to create awareness, foster, cultivate and preserve a culture of equity, diversity, and inclusion.

* Recognize the significance of a data-driven organization that adheres to expanded policies and practices in the area of data governance. Learn the distinct and different roles to include: Data Trustees, Data Domain Stewards, Data System Custodians, Data Stewards, and Data Users. Effectively collaborate with the various data roles as needed on a daily basis or in a project capacity.

* Other duties as assigned.

All supervisors:

* Lead, motivate, engage, and retain employees by:

Setting goals for performance and deadlines that comply and conform with the company's plans and vision.

* Organizing workflow and ensuring employees understand and are trained on their duties or delegated tasks.

* Monitoring employee productivity and providing constructive feedback and coaching.

* Ensuring alignment across various procedures.

Behavioral Competencies

This position requires the incumbent to exhibit the following behavioral skills

a. Values Driven | Demonstrates an understanding of the values (Compassion, Equity, and Excellence) and embodies the values in their work and interactions with residents, vendors, co-workers, supervisors, board members, community members, and other stakeholders.

b. Leadership | Provides direction to people and/or projects by clearly and effectively setting course of action for the assigned department staff and tasks; manages the planning, execution, and achievement of assigned department goals.

c. Customer Service | Responds with Compassion in a professional manner to the expectations and needs of internal and external customers; is friendly and helpful to all customers, fostering positive relationships while providing Excellent service.

d. Effective Use of Information | Communicates important information to those who need to know clearly, securely, effectively, orally and/or in writing; proactively exchanges accurate and timely information.

e. Commitment and Continuous Improvement | Sets the standard for Excellence by proactively pursuing innovation through systematic experimentation and learning. Corrects mistakes by assessing appropriate processes, proposing adjustments, and prioritizing long-term solutions.

f. Teamwork | Balances team and individual responsibilities; exhibits Compassion, objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; supports everyone's efforts of Excellence; attends, supports, and participates in the organization's team building events.

g. Responsiveness and Accountability | Demonstrates a high level of Excellence and holds oneself personally responsible for one's own work; complies with procedures and directives and understands the importance of maintaining and managing confidential information; recognizes and anticipates issues and provides a responsive resolution in a timely manner.Education Required

* Bachelor's Degree from an accredited college or university in Human Resources, Public Administration, Business Administration, or a related field.

Experience Required

* Twelve (12) years of experience in Human Resources.

* Five (5) years of management experience.

* Must have the ability to learn and use cloud applications such as the Google GSuite applications, including, but not limited to, Google Chrome Browser, Gmail, Drive, Calendar, Docs, Sheets, and Slides. Understand document sharing and collaboration in the cloud. Experience and proficiency with Microsoft Office 365, cloud-accessible applications including but not limited to One Drive, Outlook, Word, Excel, and PowerPoint, or MAC or PC desktop equivalent, is acceptable.

* Successful completion of a criminal history background check, education, and work history verification, and drug screening test.

Preferred Education and Experience

* Certified Senior Professional in Human Resources (SPHR).

* Ability to learn cloud technologies such as LucidChart for diagram, workflow and chart drawing. Experience with Vizio or equivalent is acceptable. Basic understanding of Virtual Private Network (VPN) access to connect to internal business systems.

License + Certificates Required

* Texas Class C driver's license at the time of placement and insurable by the organization's fleet and liability insurance carrier.

* Must have the ability to earn certifications as required by assigned tasks.

Technical Skills

To perform this job successfully, the employee should have

* Knowledge of federal, state, and local employment, wage and salary laws and regulations.

* Knowledge of medical, insurance, and pension laws and regulations.

* Knowledge of organizational development theory and practices.

* Knowledge of computerized information systems used in human resources applications.

* Knowledge of organizational cultures and change management best practices.

* Knowledge of contracting and negotiating.

* Ability to interpret and provide advice on the application of Equal Employment Opportunity/Affirmative Action laws.

* Ability to analyze and assess training and development needs.

* Ability to negotiate and manage employee dispute resolution processes.

* Ability to participate in and facilitate group meetings.

* Ability to prepare and administer a complex departmental budget, and allocate limited resources in a cost-effective manner.

* Ability to prepare and present clear and concise administrative and financial reports.

* Ability to research, analyze, and evaluate new service delivery methods, procedures, and techniques.

* Proficient in the following: compensation methodologies; benefit plan design, reward systems influence on employees and organizational development and performance effectiveness, principles and concepts of the labor market and pay for performance-based compensation systems, principles and concepts of leadership as they apply to employee motivation.

* Proficiency in HRIS systems to include but not limited to JD Edwards, PeopleSoft, Lawson, or related programs.

Physical Demands

The physical demands described here are representative of those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. To perform this job successfully, the employee is frequently required to remain in a stationary position. Daily movements include sitting, standing, operating computers and other office equipment, walking and moving about the office and/or community property, and attending onsite and offsite meetings. The employee must be able to complete data entry, utilize various portals, and communicate via email and verbally via telephone. Will need the ability to walk large properties and climb stairs. The employee must occasionally transport up to 25 pounds.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Office Environment

* The noise level in the work environment is usually moderate.

* High level of interaction with external/internal clients.

* May be transferred or be required to work at different properties or sites for interim periods in order to support business needs.

Outside Environment

* Subject to environmental elements when conducting visits to various sites or participating in outside events.

ADA Statement

In compliance with the Americans with Disabilities Act, the organization will make reasonable accommodations to the known disability of a qualified applicant or employee to enable people with disabilities to enjoy equal employment opportunities if it would not impose an undue hardship on the operation of the employer's business.

Ethics

As a public agency, the organization is committed to maintaining the highest of ethical standards. Applicants selected for employment are expected to perform work responsibilities with the highest degree of integrity, professionalism, and honesty to merit the respect of our co-workers, clients, partners, vendors, and the general public. Applicants selected for employment are also expected to serve the public with dedication, concern, courtesy, and responsiveness.

Equal Employment Opportunity Statement

Opportunity Home is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, religion, gender (including pregnancy, gender identity, and sexual orientation), national origin, age (40 or older), disability, or genetic information, marital status, veteran status, arrest record or any other characteristic protected by applicable federal, state or local laws. Opportunity Home is Director of Human Resources Job Description Revised July 2023 5dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, and general treatment during employment.

Disclaimer

The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This position specification is not an employment agreement or contract. Management has the exclusive right to alter this position specification at any time without notice.