ORGANIZATION OVERVIEWUrban Resource Institute (URI) is a dynamic, innovative, and well-respected organization founded in 1980 that transforms the lives of domestic violence survivors and homeless families through safe shelter and comprehensive services; delivers prevention and intervention programs that break cycles of violence and poverty; and actively works for sustainable systemic change. URI is the oldest licensed provider of domestic violence (DV) shelter and services in New York State and is the largest provider in the United States of DV shelter services, as well as a leading provider of shelter and services for homeless families. URI has a deep commitment to diversity, equity, and inclusion among leadership, staff, and clients at residential and nonresidential sites across New York City.POSITION OVERVIEW The Quality Improvement, Evaluation, and Training (QIET) department is seeking a Director of Impact to design and manage strategies for measuring impact across URI's programs. This role will lead the implementation of the Theory of Change (TOC) across the Programs Division, including the creation of logic models and impact metrics to effectively demonstrate outcomes.Salary: is $90,000 - $100,000MAJOR DUTIES AND RESPONSIBILITIES
- Lead execution for all impact-related activities across the Programs Division in partnership with department and program leaders.
- Train Impact Champions across URI's programs to manage impact-related activities within their respective teams.
- Co-lead the biannual update of existing logic models and the development of new logic models for URI's residential and non-residential programs, serving as a road map to illustrate the interdependencies between program resources, activities, outputs, and intended outcomes.
- Lead impact measurement for the core outcome categories of safety, housing security, and economic justice.
- Partner with the Director of Evaluation to support analytics and reporting activities on a quarterly basis.
- Align contract deliverable activities and outputs with the broader impact goals and objectives across programs.
- Coordinate and manage strategy implementation project plans, ensuring accountability across all program areas and functions involved, while tracking timelines, deliverables, and progress towards achieving the KPIs.
- Deliver regular reports on implementation progress, impact assessment findings, and provide recommendations for strategic adjustments based on learning and continuous improvement.
- Work closely with the Director of Evaluation to support the standardization of delivery and documentation of core services across URI's programs so that they align with the Theory of Change strategies and intended impact, including but not limited to intake, case management, housing placement, and discharge.
- Collaborate closely with the Director of Evaluation to improve URI's service delivery model/programming based on learnings and continuous improvement.
SPECIFICATIONS FOR EDUCATION/CERTIFICATIONS/LICENSES
- A master's degree in fields such as Education, Psychology, Social Work, Social Sciences, Public Policy, or a related area.
- At least 3-6 years of experience in program evaluation, impact measurement, and/or research design, preferably in a non-profit or human services setting.
REQUIRED SKILLS AND EXPERIENCE
- Deep passion for URI's mission, vision, and core values, with the ability to inspire others through effective communication.
- Strong strategic thinking skills with the ability to turn ideas into practical, actionable plans.
- Proven ability to collaborate across teams and drive successful outcomes.
- Demonstrated experience in leading and managing multiple projects simultaneously.
- Expertise in measurement and evaluation, using insights to shape strategy and foster continuous improvement in nonprofit, education, government, or private sector settings.
- Ability to create clear and impactful data visualizations for a variety of data sets (qualitative and quantitative) and audiences.
- Excellent communication and interpersonal skills.
SPECIFICATIONS FOR PHYSICAL REQUIREMENTS
- Will be required to read printed and handwritten materials.
- Will be required to manipulate the computer mouse and keyboard.
- Will be required to read information on computer screen.
- Will be required to use computer keyboard and mouse.
- Must be able to sit for long periods of time.
- Must be able to enter information in digital forms and spreadsheets.
At URI we are committed to cultivating an inclusive work environment.We actively seek a diverse candidate pool and encourage candidates of all backgrounds and abilities to apply. At URI we offer equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category under federal, state and local law.