Director of Integrated Care Programs
: Job Details :

Director of Integrated Care Programs

ORGANIZATION

From the time of its founding, the Brookline Center has been known for its field-defining impact.

Mental health is at a crossroads: the current system is inequitable, ineffective, and unaffordable, and the need for care is skyrocketing. Meaningful innovation and compassionate care are intertwined in the Brookline Center's DNA and fuel our vision of mental health care as accessible, equitable, and effective for all.

In response to today's enormous mental health challenges, the Brookline Center is re-imagining its core work. In 2023, we began an evolution from an outpatient-centered community mental health care provider to an expanded role in mental health care as a center for designing, developing, and sharing ground-breaking, cross-sector programs and services. Our aim is to become a hybrid outpatient provider of community-based mental health care and innovation incubator, functioning similarly to the world-renowned research institutions and hospitals in our neighborhood that strive to narrow the gap between scientific insights and patient impact.

To support and fuel the Brookline Center's growth and evolution, we are expanding. If you are interested in shaping the future of mental health and ensuring that care is effective and equitable for all, we would love to meet you.

Learn more about our work and impact at www.brooklinecenter.org.

We are actively interested in ensuring that the Brookline Center for Community Mental Health represents a range of experiences and backgrounds. Qualified candidates with diverse racial, cultural, multilingual, religious, class, and/or gender background and experiences are strongly encouraged to apply.

POSITION SUMMARY

We are seeking a dynamic and skilled program director who will shape and execute the integrated behavioral health strategy for the Brookline Center. The ideal candidate will possess strong leadership capabilities as well as expertise in integrated behavioral health, program development, and continuous quality improvement. The program director will develop a suite of behavioral health care services to support primary care practices and other medical providers across the state. This role involves building and maintaining consultation services and partnerships with medical sites, engaging in needs assessment, overseeing training initiatives, and providing support for behavioral health staff through supervision, in-person site visits, and ongoing program evaluation. This is a unique opportunity to build innovative approaches to increase access and optimize mental health and medical outcomes for individuals and families across Massachusetts.

DUTIES AND RESPONSIBILITIES

• Perform need assessments, evaluate and analyze program effectiveness; implement appropriate procedures to ensure efficiency and accuracy to fulfill the program's mission.
• Confer with clinicians, staff, and others to provide technical advice, problem-solving assistance and answer questions about the behavioral health program and its goals.

Engage in strategic partnerships with local and national stakeholders

• Support and evaluate program staff for effectiveness and efficiency.
• Work with nursing and primary care leaders to foster the integration of BH and primary care
• Work with team to ensure smooth operational workflow
• Oversee behavioral health team meetings including the involvement of psychiatric prescribers for the assigned team
• Conduct performance reviews of behavioral health staff core competencies and ensure high quality clinical care, including review of Patient Satisfaction Survey results, Outcome Measures, Productivity reports, etc. and submit to HR department for record-keeping.
• Hold staff responsible for meeting standards and goals
• Collaborate with internal teams on regulations, reimbursement, billing, and workforce development
• Manage grants and contracts related to behavioral health services

EDUCATION and/or EXPERIENCE

• Master's level degree or above, current independent licensure preferred – LCSW/LICSW, LMHC, LMFT - in the Commonwealth of Massachusetts, in good standing.
• Experience working in the medical/health care system. Preference for someone knowledgeable on any of the following areas: behavioral medicine, population health, and health behaviors, models of integrated care, care coordination, and healthcare funding models.

QUALIFICATIONS

• Strong strategic thinking, quality improvement, and innovative mindset
• Supervisory skills with the ability to manage diverse, interdisciplinary, hybrid-remote behavioral health teams.
• Demonstrated ability to manage projects independently and collaborate effectively with diverse stakeholders including medical providers and healthcare practices and organizations.
• Understanding of structural and institutional oppression and its impact on healthcare access
• Enjoys and works effectively in a highly collaborative culture that values innovative thinking, diversity, equity, inclusion, and belonging.
• Excellent written and oral communication skills and excellent interpersonal skills.
• Proficiency with Microsoft Office, project management software, and online communication platforms
• Fluency in another language (e.g., Spanish) is a plus.

Please submit your resume along with a thoughtful cover letter outlining your interest and qualifications.

HOURS/BENEFITS/REIMBURSEMENT

This is a full-time salary position. The Brookline Center offers a supportive, mission-focused work environment; professional growth opportunities; competitive salaries; and a comprehensive benefits package that includes medical, dental, and vision insurance, pre-tax savings and retirement plan, disability and life insurance, and generous paid time off. Additional compensation will be provided for clinicians providing multilingual services with preference for Spanish, Haitian-Creole, and/or Cantonese or Mandarin.

Equal Employment Opportunity

The Brookline Center is an equal opportunity employer, committed to workplace diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.