Position Summary:
The Director of Learning and Development (L&D) will play a critical role in designing, implementing, and scaling a comprehensive learning and development strategy. Reporting to the CHRO, this role is responsible for building and deploying the platform for learning, creating and curating high-impact learning content, and delivering programs that include employee development, leadership growth, and functional training. The ideal candidate will bring a strategic mindset and hands-on experience in building L&D infrastructure from the ground up, with a focus on measurable outcomes that support business goals and employee engagement.
Key Responsibilities:
- Develop a company-wide learning and development strategy that aligns with business objectives and growth plans, supporting employee growth at all levels.
- Define short- and long-term goals for the L&D function to foster a culture of continuous learning, skill enhancement, and leadership excellence.
- Manage the execution of a robust platform to support the deployment, tracking, and reporting of learning initiatives.
- Design, develop, and implement various learning paths that include employee development, leadership training, and specialized functional training programs (i.e., Sales).
- Partner with subject matter experts to create engaging and relevant content that addresses skill gaps and supports career progression.
- Implement diverse learning solutions, including e-learning, on-the-job training, coaching, and instructor-led workshops.
- Launch and manage programs for all levels of the organization, from frontline employees to executives, ensuring alignment with individual and organizational goals.
- Facilitate leadership development programs that prepare emerging leaders and strengthen the skills of senior leaders.
- Develop and roll out functional training programs, including sales training path, that equip teams with the skills and knowledge to succeed in a competitive market.
- Establish KPIs and metrics to evaluate the effectiveness of learning programs and report on outcomes to key stakeholders.
- Continuously assess and adapt the learning strategy to meet evolving business needs and maximize the impact on employee performance and engagement.
- Foster a feedback loop with employees, managers, and senior leaders to refine and enhance program offerings.
- Collaborate with department leaders to ensure the L&D programs meet the unique needs of each area.
- Act as an advisor to senior leadership on talent development trends, best practices, and solutions to support organizational growth.
- Serve as a champion for learning and development, promoting a culture of continuous improvement and development across the company.
Qualifications:
- Bachelor's degree in Human Resources, Organizational Development, Education, Business, or related field (Master's preferred).
- 8+ years of experience in learning and development, with a track record of building and scaling L&D programs in a mid-to-large-sized company.
- Proven experience with L&D technology implementation and administration. Experience with Axonify a plus.
- Strong expertise in instructional design, adult learning principles, and blended learning methodologies.
- Experience designing and delivering leadership development, employee development, and sales training programs.
- Strong project management skills, with the ability to manage multiple priorities and complex projects in a dynamic environment.
- Excellent communication, collaboration, and facilitation skills.
- Strategic thinker with a hands-on approach, willing to roll up sleeves to build programs from the ground up.