Our Client seeks a dynamic individual with a unique blend of culinary, manufacturing & logistics, financial acumen, and facilities management skills to fill its Director of Manufacturing & Production Operations role. This position will oversee all culinary production for NYC Health + Hospital's Culinary Center in Brooklyn, NY. Reporting directly to Client Executive 2, the successful candidate will work closely with 3 Managers and oversee a team of approximately 80 client union employees.
Responsibilities for this role include:
- Working with the Culinary Operations team that manages food production operations for more than 14 facilities within the hospital, ensuring timely and high-quality delivery
- Collaboration with culinary teams to execute menus developed by our in-house chef, maintaining consistency and quality across all locations
- Implementing efficient manufacturing processes to scale production while adhering to regulatory standards and quality control measures
Facilities Management:
- Oversee facilities related to food production, including kitchen facilities, equipment, and storage areas
- Coordinate maintenance activities to ensure operational efficiency and compliance with safety standards
- Optimize facility layout and workflow to enhance productivity and streamline operations
Client Interaction and Future Planning:
- Act as the primary point of contact for client interaction, addressing concerns and proactively identifying opportunities for improvement
- Collaborate with clients to plan for future projects and expansions without disrupting ongoing production
- Anticipate client needs and develop strategies to enhance service offerings and meet evolving requirements
Financial Management:
- Assume significant financial responsibility, ensuring prudent allocation of resources and meticulous budget management.
- Account for every dollar spent, maintaining transparency and accountability in financial transactions.
- Implement cost-saving measures and efficiencies to optimize financial performance
Union Employee Management:
- Navigate the complexities of working with unionized employees, fostering positive labor relations, and ensuring compliance with collective bargaining agreements
- Address employee concerns and grievances fairly and equitably, promoting a collaborative and respectful work environment
Qualifications:
- Proven experience in large-scale food manufacturing and production, preferably within a healthcare or institutional setting
- Understanding of menu development and food service operations
- Expertise in facilities management, including knowledge of kitchen equipment, maintenance protocols, and safety regulations
- Exceptional client interaction skills with a track record of building and maintaining strong relationships
- Financial acumen with the ability to manage budgets, analyze financial data, and drive cost-saving initiatives
- Experience working with unionized labor and navigating labor relations dynamics.
- Familiarity with the New York market and regulatory environment
- Excellent organizational, problem-solving, and communication skills