Basic Function:
This individual develops retention programs, sells membership and sponsorships to increase the overall membership experience within IAA.
Primary Responsibilities:
- Recruit new members
- Maintain active and up-to-date prospect lists, call logs and related records
- Research all Indiana regions for membership prospects
- Engages in extensive interaction with membership.
- Develops and maintains strong relationships with vendors and management company representatives.
- Keep abreast of Indianapolis and regional market and membership updates, changes, legislative updates, etc.
- Develop and coordinate annual statewide membership drive
- Develop and oversee retention program
- Coordinate two new member and new employee orientations each year.
- Support and manage volunteer Membership Ambassador Committee and regional council events
- Make face-to-face membership and sponsorship calls on existing and potential local and state-wide members
- Develop and maintain operating budget for membership programs statewide
- Works with Accounting department to oversee dues billing and collection process.
- Provide information for publications, website, and social media on membership functions
- Solicit sponsors as needed for various membership events and works with the Director of Events to sell trade show booths.
- Organize production of membership renewal and new member material
- Follow-up on member referrals, leads from staff, and other members
- Track the success and overall performance of all membership activities and membership levels and enhancements
- Coordinates and develops membership networking events in areas outside of Indianapolis
- Perform other duties as assigned by the President/CEO
Administration
- Prepare agendas and take minutes for committees and councils and follow up on action items
- Execute duties, responsibilities and functions within the fiscal confines of an approved budget
- Attend regional and national meetings as needed
- Work with marketing staff to develop and distribute all membership materials
- Compile monthly reports on membership statistics
- Oversee membership verification process
- Possess the ability to meet deadlines and manage a variety of projects simultaneously
Committee/Council Liaison To:
- Suppliers Council
- Ambassadors Committee
- Council Events Committee
Statewide Regional Advisory Councils
- Evansville
- New Albany/Jeffersonville
- Merrillville
- South Bend
- Fort Wayne
Preferred Qualifications
- Bachelors degree or similar experience
- Association management experience
- Experience working with volunteers and committees
- Proven sales and member service-oriented communication skills
- Membership recruitment knowledge or similar sales experience
- Detail-oriented and self-motivated