Location: San Francisco,CA, USA
Director of Operations
$110K - 125k
Oversee start up and existing driverless operations. You will further engage a diverse set of team members to oversee the development of executable operational procedures and checklists to enable safe Autonomous Vehicles (Avs) operations. This role is the first point of contact for all Cruise-related communications.
Lead and assist in the documentation, communication, and implementation of procedures for Driverless Support Managers and Specialists including, but not limited to vehicle operation, preparation, cleaning, charging, and lost and found.
Hire, grow, develop, manage, and lead a team of Site Managers, Operations Coordinators, and Driverless Support Specialists in the safe, efficient execution of garage and fleet operations.
Work cross functionally with all autonomous vehicle operations and fleet management to enable end-to-end safe, efficient execution.
Foster ongoing operational efficiencies gained by driving continuous improvement from identification to implementation of procedural changes.
Experience in operations management, operations planning, or project management at a fast-paced start-up or tech company.
Ability to work both remotely and on-site in one or more of the Cruise offices and garages.
You are a tenacious teammate, with a bias toward action and a continuous improvement approach. You work well with others.
Tough problems and setbacks do not deter your efforts, you see them as exciting challenges and growth opportunities.
Competency in G-Suite products (Slides, Sheets, Forms) and Microsoft products (Word, Excel, Powerpoint)
The ability to communicate key issues coherently and confidently to diverse stakeholder groups.
Operational experience with a large, 24/7 frontline workforce.
Mobility or transportation experience, particularly with a large fleet.
Entrepreneurial experience/ownership mentality or other innovation history.
Competency in Jira, Lucidchart, Smartsheets, and/or Looker.
Enthusiasm for the potential of autonomous driving to move life forward in our cities and improve road safety.
Other duties as determined.
BehaviorsPreferred