Director of Operations
: Job Details :

Job Summary

Johns Hopkins Personalized Care (JHPC), jointly owned by JHHS and JHU, has been established to create a regional network of concierge primary care practices for Johns Hopkins Medicine. This new entity aims to improve the quality of care for patients based on safety-effectiveness, patient-centeredness, evidence-based medicine, timeliness, efficiency, and equity. The Johns Hopkins Medicine Executive & Preventive Health Program (EHP) provides a comprehensive one-day preventative health screening to over 1,400 corporate executives and high net worth individuals per year.

Reporting to the Chief Administrative Officer of Ambulatory, this position functions as the administrative leader for this new entity, accountable for both the strategic and operational activities of JHPC and EHP. Responsibilities include the creation of JHPC, legal entity creation, human resources functions, finance, business/operational support (i.e., SAP), EPIC implementation, and managed care contracting. This position has strategic influence on all JHPC and EHP network business and relationships, ensuring the short-term and long-term fiscal viability of the programs with oversight of business plans, annual budgeting process, expense control, and growth. The role also involves operational activities related to the Alignment and Integration initiatives within the Office of Johns Hopkins Physicians, as well as supporting initiatives with Federally Qualified Health Center (FQHC) partnerships, including planning and implementation of programs for maximum efficiency and productivity.

This position works in partnership with the JHPC Board of Directors and collaborates with a wide range of entities, including academic and community hospitals, JHU specialists, and key stakeholders within the Johns Hopkins University School of Medicine, Johns Hopkins Health System, and Johns Hopkins Medicine International. Additionally, this position will interact with JHM and JHU executive leadership, JH Trustees, high net worth individuals, and other key stakeholders.

Qualifications

• Master's degree in Business, Health Administration, or related field required.
• A minimum of ten years of progressively responsible experience in a complex health care setting is required, with an academic medical center preferred. Advanced operational and financial skills, along with a demonstrated record of improving financial performance and clinical operations in health care, are essential. Experience in developing new ideas within a non-fee for service environment and implementing business plans with quantifiable metrics, including exit strategies, is also required.