DescriptionClinic Director of Operations - ABA Centers of AmericaCharlestown, MA**$5,000 bonus for referring BCBAs to work in MA, NH, FL, TN, PA, NJ, DE, GA, TX, VA, RI**About ABA Centers of AmericaABA Centers of America provides ABA (Applied Behavior Analysis) therapy and diagnostic services to people with autism. We help clients and families in our centers, in homes, and in the community. Our company began with one person trying to get help for two young family members with autism. Now our goal is to make long waitlists for ABA therapy and autism diagnosis a thing of the past. Our clinics are in multiple locations, and we are expanding rapidly but with careful attention to planning and resources. Client care is at the center of everything we do.ABA Centers of America is a great place to work! Don't take our word for it, though. We're listed in Inc. magazine's Best in Business list for Health Services, honoring companies that have made an extraordinary impact in their fields and on society.Leadership OpportunityAre you an experienced business leader with expertise in financial performance? Are you eager to put your skills to work in a stable, growing company where your voice will be heard? You belong with us!The Clinic Director of Operations is responsible for ensuring that the daily activities of a clinic run smoothly, including monitoring and correcting processes that allow the clinic and our company to run efficiently.What You'll Do
- Provide day-to-day leadership and management that mirrors the company's adopted mission and core values
- Collaborate with leadership on the development, communication, and implementation of effective growth strategies and processes
- Motivate and lead a high-performance operations team
- Act as lead client-care officer through direct contact with every client and stakeholder
- Ensure proper training for team members
- Verify adherence to the timely documentation process
- Work with leadership to ensure compliance with accrediting and licensing bodies
- Work alongside management to ensure company finances are in order, including approval of all department expenses and budgets
- Oversee and manage the safety of employees and clients
- Conduct tours of the facility as needed
- Stay in communication with referral sources and families
- Collaborate with leadership on compliance and quality assurance projects
- Maintain weekly, monthly, and quarterly reports
- Work with the clinical team to facilitate crisis intervention
- Ensure adherence to medication policy and procedure
- Work to reduce and minimize missed client services
RequirementsEducation/Experience and Other Requirements
- Bachelor's degree (required)
- Behavioral health experience: 5 years (preferred)
- Proven leadership experience: 2 years (preferred)
- Must maintain clean background/drug screenings and driving record
- Availability to work weekends, nights, holidays, and overtime when needed
Expertise Needed
- Knowledge of accounting and finance
- Knowledge of EMR/EHR and proper documentation
- Strong planning skills
- Leadership experience
- Ability to communicate with various departments