Director of Operations
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Back to search Director of Operations Local Agency: BrightStar Care of North Miami & Miami BeachLocation: North Miami, FLPosition Type: Full TimeReq ID: 139979867BrightStar Care of Miami, FL is currently hiring for a director of operations who would like to make a difference in the lives of seniors living in the Miami, Hialeah, and Key Largo, FL areas!Do you want to work for a home care agency that truly cares about you? We are proud to offer you the opportunity to pursue your passion at your own level, on a flexible schedule, and with the recognition and benefits you need. Come work for us as Branch Operations Manager and see how BrightStar Care of S. Nashville (“BrightStar Care”) employees uphold A Higher Standard.Director of Operations BenefitsCompetitive pay starting at $23 per hourExclusive Employee Discount and Gift ProgramsTime Off BonusMileage Reimbursement for clinical / administrative positionsFree TrainingEmployee referral bonusEnterprise Champion for Quality 8 YEARS RUNNING!Weekly pay w/ direct depositEvery BrightStar Care location is independently owned and operatedWe promote from withinFree continuing educationHomeCare Pulse Employer of ChoiceOver 95% of BrightStar locations are Joint Commission accredited or in process!ResponsibilitiesClient and customer care – effectively manage the customer care managers (CCMs) and all customer/client relationsRecruitment – implements and executes active, ongoing recruitment strategies to attract the best field staff and branch office staffPayroll, scheduling, billing, and coding management – Supports and uses all technology tools and resources to ensure proper business processesAccreditation and compliance – enforces and maintains all Joint Commission accreditations standard of excellence and complies with all federal, state, and local regulations, as well as employment laws and practicesRequirementsHigh School Diploma requiredAssociates and/or Bachelor Degree in Business Management or Administration; may substitute Degree requirement with a combination of education/experience; and minimum of 2 years' experience as Branch Manager and/or managing sales, customer service, and human resources functions within an office setting.CPR CertificationProficient in MSOffice (Outlook, Word, Excel, and PowerPoint)1-2 years' experience using major brand payroll software/payroll provider (e.g. PeopleSoft, PayCom, Oasis, ADP preferred)2-3 years managing a high-volume healthcare office branch or agency or 3-4 years managing a similar branch or agency operations with a strong customer relations and quality of work culture (preferred)1-2 years sales management experience2-3 years managing people and effectively scheduling staff at all levels (supervisory, per diem staff, full-time, and part-time employees)Valid driver's licenseValid state required proof of auto insuranceExperience managing within a healthcare environment supervising field staff, LPNs, CNAs, and RNs is highly desired.BrightStar Care of Miami is an Equal Opportunity Employer and does not discriminate against applicants due to race, ethnicity, gender, veteran status, or on the basis of disability or any other federal, state or local protected class.Have more questions about joining a local BrightStar Care agency? Find out more about your local BrightStar Care agency Each BrightStar Care agency is individually owned and operated.Discover more about your local agency and apply today.Each BrightStar Care franchise office is independently owned and operated and is an equal opportunity employer. Services may vary by location in compliance with state licensing requirements.#J-18808-Ljbffr