REF34909H
Director of Operations
Luxury & Lifestyle
Company Description:
Situated atop the scenic bluffs overlooking Santa Monica Beach, Fairmont Miramar Hotel & Bungalows is just a stone's throw away from some of Southern California's best attractions including Santa Monica Pier and its historic carousel as well as Third Street Promenade -- famous for its fine restaurants, live entertainment, movie theatres, shopping, local artists' scene and a weekly farmer's market.
What is in it for you:
- Employee benefit card offering discounted rates in Accor worldwide for you and your family
- Learning programs through our Academies designed to sharpen your skills
- Ability to make a difference through our Corporate Social Responsibility activities
- Career development opportunities with national and international promotion opportunities. The sky is your limit
- Pay Range: $180K-200K USD Gross Annually
Job Description:
What you will be doing:
Reporting to the General Manager, responsibilities and essential job functions include but are not limited to the following:
- Consistently offer professional, friendly and engaging service
- Support the General Manager in the overall management and strategic direction of the hotel, assuming the responsibilities of the General Manager in their absence
- Oversee the operations functions of the hotel, including but not limited to Food and Beverage and Rooms Division
- Lead and support all departments in the achievement of their financial and operational targets through establishment of a positive culture, clear expectations and policy & procedural implementation
- Assist in the preparation, presentation and subsequent achievement of the hotel's annual Operating Budget, Marketing & Sales Plan and Capital Budget
- Ensure that monthly financial outlooks for Rooms and Food & Beverage are on time, on target and accurate
- Ensure full compliance to Hotel operating controls
- Actively involved in the recruitment process of leadership positions within the operating departments
- Follow department policies, procedures and service standards
- Follow all safety policies
- Other duties as assigned
Qualifications:
Your experience and skills include:
- At least 5+ years minimum experience in a similar role
- A bachelor's degree in business, hospitality, finance or a related field is required
- Previous senior leadership role with Food and Beverage experience in hotels or similar settings required
- Strong working knowledge of Property Manager (Opera Cloud)
- Detail oriented with strong analytical skills
- Strong oral, written, and interpersonal skills to communicate with all levels of organization
- Knowledge of financial concepts and market trends
- Proven ability to lead by example, build effective teams, and achieve results.
- Demonstrated ability to develop and maintain key business relationships with internal and external stakeholders
- Ability to work cross-functionally, convey complex issues clearly, and maintain confidentiality.
- Excellent organizational skills with the ability to manage multiple priorities and maintain high attention to detail in a fast-paced environment
All your information will be kept confidential according to EEO guidelines.
Our commitment to Diversity & Inclusion:We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
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