Director of Operations - Northeast- ADAS Calibration & Automotive Diagnostics
: Job Details :

Champions Do MoreAt Automotive Technology Experts (ATE), we understand the importance of providing fast and accurate vehicle diagnostic scanning and calibration services. We service hundreds of customers that rely on us to ensure that the repairs they have completed are safe and that the vehicle will operate as the manufacturer had intended.ATE was founded in 2019 to provide technological and electrical repair expertise in the collision industry that struggles to stay current with the rapidly changing technology in vehicles. We employ technicians across the country. Our growth will continue as we add team members that strive to be the best, commit to taking care of our customers, and continue to train so that they can accomplish team goals and obtain career advancement opportunities.ResponsibilitiesMust be located in the Northeast - PA, NH, OH, MD, VAThe position requires the ability to manage multiple tasks quickly and accurately, with tight deadlines, in a fast-paced environment. It necessitates a self-motivated individual who is willing to take on multiple tasks and interact with many different personnel at all levels. Key responsibilities include:Supporting and managing Field Technicians/Technician Leads to maximize productivity and growthApproving and managing all expense and payroll/PTO requests, reports, and submissionsCommunicating weekly with teams (ATE and Crash Champion) and meeting with individuals, in person/remotely, as neededTraining focus, staying up to date on new procedures and technologies, that improve individual and team productivityDevelop, foster, and sustain relationships with existing customersWorking with business partners to build trust and increase productionAssist ATE - Director of Operations in certifying calibration areasWork with Dispatch to continuously improve routes and work assignmentsGenerate and expedite resolution of customer concerns with professional courtesy and appropriate escalationMiscellaneous duties as assignedQualifications5Years of progressive collision repair and/or ADAS experience, including multi-business unit managementProven track record of building a business/department with substantial year-over-year growthDeep ADAS and electrical service (calibration, programming, diagnostics, wire/connector repair, etc.) knowledgeStrong technological skills, including but not limited to: Outlook, Teams, PowerPoint, Word, etc.Strong problem-solving and troubleshooting abilitiesExcellent interpersonal, communication, and presentation skillsExude professionalism showing passion for the industry with an unwavering drive to doing things correctlyOvernight (air) travel required, 50% to 75% of timeA safe driving record and a valid Driver's License requiredAbility to lift and carry up to 50 lbs.Must be able to stand for long periods of time in automotive shop environmentsBenefitsThe Company offers the following benefits for this position, subject to applicable eligibility requirements and annual updates:Medical InsuranceDental InsuranceVision InsuranceGroup Life InsuranceDisability Insurance401k Retirement Plan with matchReferral Bonus (Cash From Crash)5 Paid HolidaysSubmit a ReferralJob Post Information : .