As the Director of People at Compass Health, you will play a critical role in leading the development and execution of Compass' people strategy across the organization as we continue to scale. You'll oversee our HR business partner team, and act as a trusted advisor to leaders across the organization in areas including employee relations, performance management, organizational development, DEI and more, in addition to leading our employee engagement and experience strategy. This role will report to the Chief People Officer, and will directly manage a team that is pivotal to supporting our growth.
What You'll Do:
- Directly manage a team of HR Business Partners responsible for strategically partnering with their aligned teams and acting as the single point of contact for areas such as coaching, employee relations, performance management, compensation, team effectiveness, engagement, employee changes/terminations, and accommodations.
- Work to optimize the structure and resourcing of the team to best meet the needs of the business
- Act as HR business partner for newer sites as well as future sites. Partner closely with leaders of future sites to establish and execute best method processes for effective launches
- Lead Compass' end to end employee experience and engagement strategy including annual engagement and pulse surveys, new hire check-ins, engagement action planning, and exit interviews
- Lead Compass' end to end performance management strategy and process including goal setting, mid-year check ins, performance evaluations, and talent review and promotion processes
- Serve as a member of Compass' People & Talent Leadership Team in developing and implementing the overall people strategy for the organization
- Direct DEI annual report and action planning processes
- Manage, coach, and develop a team, and mentor other People & Talent team members in other functions. Build proactive relationships with leaders across the organization. Develop and maintain a high level of comprehension of Compass' daily operations, strategic position, financial and operating objectives
- Work closely with the program leadership and employees to improve work relationships, create culture, build morale, and retention
- Manage and resolve complex employee relations issues. Conducts effective, thorough and objective investigations
- Comfortable working within an HRIS system, preferably ADP, and assisting the broader HR team with the implementation of changes that improve team efficiency.
- Maintain working knowledge of legal requirements and government reporting regulations to ensure compliance.
- Assist with the drafting and updating of HR policies.
- Relentlessly focus on helping Compass unlock its full potential and making it a better place to work.
Who You Are:
- Bachelors degree
- SHRM or PHR certification preferred
- Minimum of 10 years of experience in HR with at least 5 years of experience HR business partner roles and at least 3 years of leadership experience
- Proven track record of acting as a trusted advisor and HR business partner to senior leaders
- Proven track record of leading teams through complex employee relations and performance management situations
- Extremely organized and detail oriented
- Experience with HR reporting and analysis; advanced Microsoft Excel skills
- Experience working in a HR start up environment is preferred
- Ability to maintain calm under pressure and flex with the needs of the business/team
- Great communication skills and ability to build strong relationships with leaders and staff
- Ability to see trends in both quantitative and qualitative data and use that data to communicate with the business
- Positive attitude and passion for working in the mental health space
- Ability to prioritize and manage a large breadth of work
- Proficient in basic HR concepts, employment law, tools, and policies
About Our Team:
- No ego – we check that at the door.
- All hands on deck approach – we help each other; in the great words of Moira Rose “When one of us shines, all of us shine”.
- Everyone has a voice and a responsibility to use it – we commit to continuously learning from each other and our diverse backgrounds/skillsets.
- Direct, kind communication – we appreciate and deliver direct/candid feedback, but do so while caring personally for each other.
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