Location: Palo Alto,CA, USA
Our Purpose
At Fiddler, we understand the implications of AI and the impact that it has on human lives. Our company was born with the mission of building trust into AI. With the rise of the internet, trust in AI has been degraded by a plethora of issues like spam, fraudulent transactions, hate speech, and online abuse. Fiddler enables organizations to get ahead of these issues by building trustworthy, transparent, and explainable AI solutions.
Fiddler partners with AI-first organizations to help build a long-term framework for responsible AI practices, which, in turn, builds trust with their user base. Data Science, MLOps, and business teams use Fiddler AI to monitor, explain, analyze, and improve their AI solutions to identify performance gaps, mitigate bias, and drive better outcomes. Our platform enables engineering teams and business stakeholders alike to understand the why and how behind model outcomes.
Our Founders
Fiddler AI is founded by Krishna Gade (engineering leadership at Facebook, Pinterest, Twitter, and Microsoft) and Amit Paka (two-time founder with acquisitions by Samsung and PayPal and product roles at Expedia and Microsoft). We are backed by Insight Partners, Lightspeed Venture Partners, and Lux Capital.
Why Join Us
Our team is motivated to unlock the AI opaque box and help society harness the power of AI. Joining us means you get to make an impact by helping reduce algorithmic bias and ensure that models in production across many different industries are transparent and ethical. We are an early-stage startup and have a rapidly growing team of intelligent and empathetic doers, thinkers, creators, builders, and everyone in between. The AI and ML industry has a rapid pace of innovation and the learning opportunities here are monumental. This is your chance to be a trailblazer.
Fiddler is recognized as a pioneer in the field of AI Observability and has received numerous accolades, including: 2022 a16z Data50 list, 2021 CB Insights AI 100 most promising startups, 2020 WEF Technology Pioneer, 2020 Forbes AI 50 most promising startups of 2020, and a 2019 Gartner Cool Vendor in Enterprise AI Governance and Ethical Response. By joining our brilliant (at least we think so) team, you will help pave the way in the AI Observability space.
The Opportunity
As Director of People Operations, you'll play a vital role in shaping our culture and building an exceptional employee experience. Reporting to our Co-Founder & COO and managing a Senior HRBP, you'll lead strategic HR initiatives that support our mission and foster a dynamic, people-first environment.
What You'll Do
* HR Strategy: Design and lead initiatives for career growth, diversity and inclusion, and organizational development to enhance our culture and employee experience.
* Compensation & Benefits: Develop a competitive compensation strategy and oversee benefits administration to attract and retain top talent. Conduct market reviews and ensure compliance with relevant regulations.
* Performance Management: Drive a culture of accountability and growth through effective coaching, feedback, and performance management.
* Coaching & Leadership Development: Provide direct coaching to leadership to strengthen decision-making and management practices.
* HR Compliance: Ensure all HR practices are compliant with local, state, and federal regulations, and oversee documentation and investigations when necessary.
* Employee Relations: Cultivate strong, trusting relationships across the organization to keep communication open and positive.
* Culture Building: Foster a high-performance culture through leadership training and clear accountability structures.
* Hiring & Talent Development: Partner with recruiting to develop competitive strategies and ensure we build a strong in-office culture.
Key Initiatives for the Next 6 Months
* Lead benefits strategy and execution ahead of Open Enrollment
* Drive hiring initiatives to strengthen our Bay Area presence and in-office culture
* Coach leadership and teams to elevate performance and engagement
* Build infrastructure to support streamlined performance management
* Implement strategies to improve our NPS & CSAT scores
What We're Looking For
* 10+ years in People Operations with a focus on employee experience, benefits, and compensation in high-growth tech (startup experience preferred)
* Startup-savvy with a passion for building and scaling in fast-paced environments
* Proven leadership skills with experience coaching executive teams
* Strong track record in designing and implementing performance management and training programs
* Experience with payroll software (e.g., Zenefits) and solid knowledge of employment law
* Expertise in headcount planning, organizational design, and compensation structures
* Data-driven with a knack for using analytics to guide HR decisions
* Ability to support a hybrid team with both remote and in-office team members
Compensation and In-Office Policy
* Pay Range in San Francisco Bay Area is $170,000 - $190,000
* Fiddlers who live within 25 miles of the US HQ in Palo Alto come at least 2 days per week into the office
* More than 25 miles, once a week in the office
The posted range represents the expected salary range for this job requisition and does not include any other potential components of the compensation package, benefits, and perks previously outlined. Ultimately, in determining pay, we'll consider your experience, leveling, location, and other job-related factors.
Fiddler is proud to be an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.