Job Type Full-time Description At Families in Transition, we're on a mission to Prevent and Break the Cycle of Homelessness. Our mission moves us to empower people and we do that by providing dignified housing, by delivering comprehensive and innovative solutions, by developing collaborative relationships with our clients and partners, and by creating opportunities for donors and volunteers committed to making a difference where they live and work. Families in Transition is currently looking for a Director of Property Management to join our team! Job Summary: The Director of Property Management is responsible for oversight of Families in Transition's property portfolio that includes 240 units in 18 buildings for low and affordable housing. This position will ensure compliance with local, state, and federal regulations relating to landlord/tenant law, reporting, documentation, inspections, certifications, etc. This position will work closely with the Case Management, Intake and Facilities teams to minimize unit vacancy and address issues that impact our properties and tenants. Essential Functions:
- Management and oversight of the Property Administration team. Ensure team members follow all policies, procedures, regulation and compliance requirements including move-ins, move-outs, rent collection and processing, evictions, etc.
- Ensures timely processing and compliance with all HUD, NHHFA, MHRA and other agency regulations.
- Ensures processing of monthly transmission of HUD HAP Voucher to HUD's TRACS system. Reviews reports to identify errors for correction and resubmission to safeguard a high reporting percentage rate.
- Oversee the eviction process and reviews files to ensure the team is documenting tenant files, preparing warning letters, and following eviction process regulations.
- Develop and implement systems to minimize building vacancy rates and ensure tenant files, documents, and reports are verified and completed within time frame required by regulatory and funding agencies.
- Reviews, manages, and amends departmental and compliance policies and procedures as needed to maintain regulatory program requirements along with organizational needs.
- Oversees that the Enterprise Income Verification (EIV) reports are run and maintained as required by HUD.
- Coordinate funder inspections with Property Management, Facilities, and Finance departments and oversee responses to all inspection reports with findings. Develop systems, policies and procedures to minimize the number of inspection report findings.
Benefits:
- Generous PTO policy, accrual beginning on date of hire
- 9 paid holidays
- Medical insurance
- Dental Insurance
- Vision Insurance
- Employer paid Life and Disability Insurance
- 401k plan
- Employee assistance program (EAP)
- Verizon wireless cell phone discount
- Working Advantage/ Tickets at Work benefit program
- 30% employee discount at Outfitters Thrift Store
*Families In Transition is equal employment opportunity employer* Requirements Minimum Requirements (Education/Experience/Certificates/Licenses):
- Bachelor's degree in Business Management or related field.
- 7+ years' experience in affordable housing and/or low income property management.
- 5+ years in a managerial capacity leading cross functional teams.
- Knowledge and experience in affordable housing programs is a requirement. Some programs include HUD, HOME, LIHTC, Housing Trust Funds, and Project Based Vouchers
- Proficiency with Microsoft Suite such as Word, Excel, and PowerPoint.
- Experience with Property Management Software. Experience with Boston Post or MRI Affordable Housing a plus.
- Strong communication and interpersonal skills.
- Organized, self-starter with strong communication and teamwork skills.
- Strong time management skills, ability to multi-task, and the ability to manage multiple priorities at the same time.
- Strong overall attention to detail and organizational skills are required.
- Ability to meet deadlines and influence others
- Ability to travel between various locations.