Director of Quality
: Job Details :

About Us

Imagine the innovation and expertise behind the world's leading cosmetic brands, brought to you by a distinguished Italian company with a legacy of excellence. Since 1972, Intercos Group has been at the forefront of color cosmetics, pencils, nail polish, skincare, and personal care products. We pride ourselves on being the only cosmetics manufacturer that combines top-tier quality and advanced technology with a global reach and a personalized touch.

With 15 commercial offices and 15 production facilities across 12 countries, Intercos Group brings a local approach to a global stage. We continually set the standard for beauty, crafting exceptional product lines for brands worldwide. As one of the largest suppliers in the cosmetics industry, we are a leading force in the research, development, and production of beauty products, shaping the future of the industry with every season.

Position Summary

The Director of Quality Control and Quality Assurance is responsible for the Quality Management and Quality Assurance Activities for the Commercial Unit, and maintaining and improving the Intercos Quality System. This position reports into the CEO and VP of Industrial Operations and is located in Congers, NY.

Essential Functions

• Quality Functional leader for Commercial Unit
• Assure that Intercos meets all regulations including GMP, GLP in accordance with FDA regulations and guidelines
• Lead Quality staff with clear goals, objectives, and expectations.
• Responsible for all staffing, salary, personnel reviews and development and succession planning
• Develop long-term strategies and Goals for Quality
• Liaison with Client as the Quality representative for Intercos Organization
• Manage Client Complaint and Non-Compliance investigation and Corrective Actions
• Support Product marketing to finalize the product customization by review and approval of specifications
• Prepare Quality System and Organization to be always Audit Ready through Internal Audits
• Manage audits from authorities, customers and certification organizations
• Responsible for Commercial Unit Quality System Documentation
• Assure that product in-process quality control meets all approved Intercos and Client requirements
• Responsible for Budget planning, tracking and management
• Quality reporting and KPI for internal and Client communication
• Audits and Inspection results
• Customer Complaints
• Internal Non-Conformance
• Staffing stability and performance
• Manage Client quality requirements and expectations
• Manage all testing requirements, including validations, and reporting (COA)
• Manage Supplier and Contact Manufacturing Approval program for Commercial Unit

Job Qualifications

• BS degree in Applied Sciences or Engineering (Biology, Chemistry, Physics, or comparable
• 5 to 8 years management experience that includes budgeting and staff management
• Experienced in Quality or Product Development (Cosmetics Industry preferable)
• Knowledge of Quality Systems, including GMP and GLP in FDA regulated industry
• Critical thinker and Problem Solver – Identifies and resolves problems in a timely manner, gathers and analyses information skilfully and develop alternative solutions
• Good interpersonal skills and communicator
• Able to Manage and develop staff
• Team Player
• Self – Starter
• Leadership

Job Benefits

Health Insurance: Comprehensive medical, dental, and vision coverage

Retirement Plans: 401(k) plan, often with company matching

Life Insurance: Coverage for employees in the event of death or disability

Paid Time Off (PTO): Vacation days, sick leave, and personal days

Holidays: Paid company holidays and floating holidays

Professional Development: Training programs and opportunities for career advancement

Performance Bonuses: Annual merit increase and/or bonus based on individual performance

Company Events: Team-building activities, social events, and company outings

Employee Assistance Programs (EAPs): Confidential counseling and support services for personal and professional issues.

EEO

Intercos Group is committed to creating a diverse and inclusive workplace where everyone is valued and respected. We believe that a wide range of perspectives and experiences enhances our innovation and success. We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other legally protected status. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to any of these characteristics. We are dedicated to providing a work environment that is free from discrimination and harassment and promotes equal opportunity for all.