Location: Nashville,TN, USA
We're looking for an experienced Director of Sales and Marketing to own all sales operations at the hotel. In this position, you'll be responsible for creating and implementing sales and marketing strategies, tactics, and action plans designed to achieve and surpass the hotel's financial objectives, leadership goals, and market share targets.
This individual will reside in the Nashville, TN area. This is an on-site position that will require occasional travel. This is an exempt position that reports to the General Manager. The salary range for this position is $95,000-$125,000.
The Property
Waymore's is a boutique lifestyle hotel in East Nashville with 93 guest rooms, versatile indoor and outdoor event spaces, and a newly opened rooftop bar. Waymore's is a hotel that nods to the musicians behind the musicians and embraces the eclectic energy of East Nashville.
Who We Are
* Passionate - about hospitality and fostering an environment where associates will thrive.
* Culture driven - dedicated to respect, teamwork, an entrepreneurial spirit, and the drive to succeed.
* Unique - we encourage our associates to express themselves and their individual talents. We celebrate diversity and are committed to equity and inclusion.
* Innovators - we are a lifestyle hotel management company that is constantly evolving. We are open-minded individuals who embrace change.
* A growing team looking to expand with authentic and genuine individuals who recognize the importance of team engagement.
* A company that has a culture of promoting from within.
* Recognized as a Top Workplace in The Washington Post and Philadelphia Inquirer.
What You'll Do
* Lead the sales and events team by example in exceeding our ambitious client acquisition, revenue, and market share goals.
* Cultivate and activate the key sales & marketing strategies, tactics and action plans required to achieve the hotel's financial targets.
* Develop and implement successful Group, Meeting, Event and Business Travel sales solicitation activities to secure new and repeat business from target market segments.
* Collaborate with the Director of Revenue Management, General Manager and Regional Director of Sales to create budgets, forecasts, and business plans.
* Collaborate with the Director of Food & Beverage to create, promote, and sell event packages for the event spaces, and rooftop spaces
* Supervise Sales & Events/Operations team who will coordinate event details, and ensure high standards of menus, presentation, and service.
* Clearly communicate the direction and purpose of initiatives to all hotel stakeholders to eliminate silos and reinforce collaborative goal execution.
* Achieve and maintain superior balanced scorecard results (revenue, STR, GOP, guest experience, colleague engagement, etc.), with an unrelenting desire to exceed previous outcomes.
* Inspire and motivate your leaders and colleagues to foster a guest-focused and results-oriented environment.
* Deliver best-in-class guest service and satisfaction by executing against the Modus Ethos, through avenues such as training, survey analysis, feedback, and incentive programs.
* Create and promote learning opportunities and development plans for direct reports, fostering a culture of development.
* Champion employee engagement and promote a collaborative and inclusive environment where all employees are encouraged to speak up and their input is valued.
* Partner with shared services (marketing, sales, revenue management, and people & culture) to optimize performance and align companywide initiatives.
* Champion our values, vision, and culture.
Who You Are
* Have a minimum of 5 years' experience in sales positions in the hospitality industry, holding a leadership role and held a senior leadership role (Director of Sales or Associate Director of Sales-Preferred) at a hotel for at least two years.
* Demonstrate a track record of production in both Business Travel and Group Sales.
* Have knowledge and experience in Convention Sales Market.
* Have a track record of achieving and maintaining superior sales and revenue results at your hotel(s) and can articulate the underlying strategies that led to your achievements.
* Demonstrate thorough experience with professional selling skills: opening, probing, supporting, closing.
* Able to train and monitor the process of sending referrals, setting traces, and profiling accounts.
* Possess excellent communication and organizational skills.
* Have a thorough knowledge of the hospitality industry, have a strong financial background, sound administrative skills, well developed management skills, and have demonstrated ability to effectively lead.
* A passion for hospitality will be apparent from speaking with you; you naturally connect with colleagues and guests.
* You love to inspire and motivate your team while focusing on learning and development, giving, and receiving feedback.
What's In It for You
* Generous health, dental and vision insurance, plus 401K.
* Comprehensive onboarding and training plan to set you up for success.
* Coaching, feedback, and mentorship to develop yourself and your team.
* Personalized development plan to fit your individual role and career goals.
* Leadership courses to improve your personal and interpersonal effectiveness.
* Monthly fitness and transportation credits.
* Unlimited PTO and 9 paid holidays.
* Opportunities to volunteer and give back to our local communities.
* Paid Parental Leave.
* Tuition reimbursement opportunities - when you grow, we grow!
Non-Negotiables (Our Core Values)
* SERVE OTHERS.
* LIVE 360.
* BUILD A POSITIVE TEAM.
* COMMUNICATE.
* BE WILDLY PASSIONATE.
* TAKE OWNERSHIP.
* LEARN + INNOVATE.
* EMBRACE CHANGE
As part of an organizational culture that embraces change and progress, this job description does not seek to limit the tasks and responsibilities of the position. Rather, it acts as a springboard for future career and personal development within the property team and entire Modus Hotels' community.
We are an equal opportunity employer. We actively respect the right of any qualified individual who performs to Modus standards to work. Discrimination based on gender, age, race, religion, national origin, marital status, sexual orientation, disability, or any other characteristic not related.
Modus by PM Hotel Group will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
This description is subject to change, at the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an at will associate.
This position is primarily stationary; this will require moving less than 50% of the time.