Location: Sells,AZ, USA
PLEASE NOTE - This position may require temporarily relocation to other TONHC Facilities: Sells Hospital, Santa Rosa Health Center, San Simon Health Center, and San Xavier Health Center. Position Summary: The Director of Social Work Services provides supervision for the staff within the social work unit and includes day to day management of the unit. Supports the delivery of health care by providing social work services to identified beneficiaries. Under limited supervision, accesses, plans, and implements services and resources that include approved activities that best meet the clients' needs, based on the program's goals and objectives. Scope of Work: The position is located within the Tohono O'odham Nation Sells Hospital. As a multi-disciplinary care system member, the Director of Social Work Services plans, develops, implements, evaluates and coordinates clinical social work services for the hospital and clinics. The incumbent administers and modifies the social work program to meet priorities to achieve maximum quality and effectiveness goals. Also, participates in developing policy and procedure, education, and training that impact TONHC staff and beneficiaries concerning departmental and service area functioning. The incumbent develops and maintains liaisons and solid working relationships with local, state, and federal resources to provide current information on resources that will serve the best interest of The Tohono O'odham members and the service area. Essential Duties and Responsibilities: (Depending on the area of assignment, an incumbent may not be required to perform some of the duties listed below): Plans and develops the general coverage of the social work program and implements major changes and shifts in program priorities. Determines the nature and extent of social work coverage be provided within the available resources and makes recommendations for program expansion with primary emphasis placed on behavioral health needs. Provide direct staff supervision and direct social work services in problematic and complex cases. Provides supervision, orientation, in-service training to departmental staff, including clinical staff, social work associates, trainees, or students; participates in orientation activities for newly appointed physicians, nurses, and other allied health care staff. Maintain existing systems for data collection and reporting activities regarding service utilization. Manages and oversees a departmental budget, recommends promotions, reassignments, performance awards, disciplinary actions; resolves informal complaints; and implements significant provisions of personnel management programs. Ensures that clinical and case management information is recorded and maintained for diagnosis, treatment, referral, and program evaluation. Oversee the provision of timely psychosocial evaluation and treatment planning services to individuals, couples, families, and groups. Coordinates and integrates the social work program's policies and procedures with the overall health program's policies and procedures, keeping in mind the contribution social work services make to such clinical and administrative problems as needs assessment, intervention, and referral. Provide leadership in developing and maintaining departmental manual and policies and procedures related to clinical social work services and effective service delivery. Maintains and operates the social work program in accordance with The Joint Commission, CMS, and NASW standards and guidelines for social work practice in hospitals and health care settings. Develops and utilizes community and state resources as needed by selected beneficiaries and shares resource information with key staff in the Hospital and Clinics Division and the Community Health Division. Knowledge of the Tohono O'odham culture, customs, and Supervise staff in the execution of case documentation. Maintains professional and technical knowledge by attending seminars, educational workshops, classes, and conferences; reviewing professional publications; establishing networks; participating in professional societies; conferring with representatives of contracting agencies and related organizations. Maintain complete confidentiality of all administrative, patient medical records, and other pertinent information in compliance with the Privacy Act of 1974. Contributes to a team effort and accomplishes related results as required. Performs other duties as assigned. Knowledge, Skills, and Abilities: Knowledge of Tohono O'odham traditions, language, history, and culture. Knowledge of applicable federal, state, tribal laws, regulations, and requirements. Knowledge of the organization's mission, organization, programs, and health care delivery system requirements. Knowledge of the economic, educational, and health, and social problems of Native Americans. Knowledge in records management procedures and documentation and use of electronic health records systems. Knowledge and ability to make functional psychosocial assessments to individuals. Knowledge of the Indian Child Welfare Act (ICWA). Knowledge of professional social work principles, practices, processes, and procedures. Knowledge of availability and resources designated as primary care and referral services in each community. Knowledge and familiarity with hospital accreditation standards and direct experience and knowledge of evaluation of performance. Knowledge of the Health Information Portability and Accountability Act (HIPAA). Skills in clinical practice, administration, supervision, casework, and consultation in public health. Skill in problem-solving and appropriate decision-making. Skill in providing superior customer service to external and internal customers. Ability to motivate, train, work effectively with subordinates who may come from various backgrounds and have different levels of training and experience. Ability to further management goals as they impact daily hospital and clinics operations. Ability to exercise independent judgment. Ability to develop improvements in, or design new work methods and procedures. Ability to communicate efficiently and effectively both verbally and in writing. Ability to work effectively with individuals and demonstrate leadership and team-building skills with empathy and enthusiasm. Ability to handle multiple tasks and meet deadlines. Ability to work extended hours and various work schedules. Ability to establish and maintain positive and effective working relationships with other employees and the general public. Ability to maintain privileged, confidential information. Ability to travel within the interior/exterior boundaries of the Tohono O'odham Nation. Minimum Qualifications: Master's Degree in Social Work or closely related field and five years' work experience in a social service setting or an equivalent combination of training, education, and work experience, which demonstrates the ability to perform the duties of this position. Two years of supervisory experience. Licenses, Certifications, Special Requirements: Must possess and maintain licensure as a Licensed Clinical Social Worker, licensed professional counselor, licensed marriage and Family Therapist, or licensure in a closely related field. Upon recommendation for hire, a criminal background and a National FBI fingerprint check are required to determine suitability for employment, including a 39-month driving record. May require possessing and maintaining a valid driver's license (no DUIs or major traffic citations within the last three years). If required, must meet the Tohono O'odham Nation tribal employer's insurance requirements to receive a driver's permit to operate program vehicles. Based on the department's needs, incumbents may be required to demonstrate fluency in both the Tohono O'odham language and English as a condition of employment.