Director of Student Support Services
: Job Details :

About the Organization Mars Hill University is a private, four-year liberal arts institution located in the mountains of western North Carolina. Founded in 1856 by Baptist families of the region, it is the oldest institution of higher learning in western North Carolina on its original site. Mars Hill University, is an academic community rooted in the Christian faith, that challenges and equips students to pursue intellectual, spiritual, and personal growth through an education that is grounded in a rigorous study of the Liberal Arts, connected with the world of work, and committed to character development, to service, and to responsible citizenship in the community, the region, and the world. Category Staff Exempt/Non-Exempt Exempt Full-Time/Part-Time Full-Time Description Mars Hill University is a private, four-year liberal arts institution located in the mountains of western North Carolina. Founded in 1856 by Baptist families of the region, it is the oldest institution of higher learning in western North Carolina on its original site.Mars Hill University is an academic community rooted in the Christian faith that challenges and equips students to pursue intellectual, spiritual, and personal growth through an education that is grounded in a rigorous study of the Liberal Arts, connected with the world of work, and committed to character development, to service, and to responsible citizenship in the community, the region, and the world.Summary: Student Life is a robust division that provides students with opportunities for meaningful engagement and transformation in the co-curricular context. Student Support Services (SSS) is housed within the Student Life division. The primary responsibility of the Director for Student Support Services is to manage and oversee the Mars Hill University Student Support Services program.Physical requirements:•This job is sedentary in nature. Must be able to sit for extended periods of time performing administrative duties•Some minor lifting may be required (up to 25 pounds)•Occasional evening and weekend work may be required•Infrequent travel may be requiredTravel/Time requirements:•A 40-hour work week is normal, but abnormal hours and evening or weekend work is sometimes requiredEssential Responsibilities:•Write, implement, and review the project proposal•Utilize technological system LionTrax to track student communication and progress•Monitor all program components•Hire, orient, and coordinate program staff•Supervise and monitor the preparation and submission of Annual Performance Report (APR) to Washington, DC•Assist and implement the SSS Summer G.O.A.L.S. Program•Supervise staff and conduct regular staff evaluations•Carry an advisee case load of approximately 25% of the program participants and perform the following responsibilities:o conduct program intake with student and set up student's fileo during intake, determine student's service needs and set up accordingly. At this point, students may be referred to the program's academic coordinator and for students with disabilities, academic access packets may be completedo set up and maintain a bi-monthly contact schedule with adviseeso collect and review with each advisee any mid-semester care reports from facultyo work with faculty advisor to assist first and second year student advisees and students with disabilitieso assist advisees in schedule planning/early registration•Maintain an effective electronic budget and budget accountability system•Coordinate and conduct regular staff meetings•Help coordinate the project with other university programs, such as the Center for Student Success•Aid in coordinating student financial aid needs with the financial aid director•Assist in determining eligibility of student applicants•Aid Administrative Assistant in maintaining a data system of reporting on all program components and participants•Submit a monthly work reports sheet to supervisor and Human Resources office•Assist in chaperoning program's cultural activities•Assist, as necessary, and in conjunction with disabilities services coordinator, in proctoring/administering testing/exam accommodations for program students with disabilities•Serve on university committees and councils•Attend appropriate professional meetings and workshops•Assist in publicizing the program to the university and to prospective program participants•Act as liaison for the program within the university communityPosition Requirements Qualifications:•A master's degree in education or in a related field required; doctoral degree preferred•At least five years of experience working with disadvantaged youth•Minimum of three years administrative, personnel management, and budgetary experience•Knowledge of higher education, student life, and student development•Ability to work well with a diverse population•Ability to work congruently within the mission of the university, division and department•Excellent communication skills (ability to clearly express ideas and concepts orally and in writing) required•Strong commitment to the values of diversity and human compassion•Commitment to the academic achievement and personal development of college students, including the understanding of student success initiatives such as first-year experience programs•Successful completion of an employment and/or criminal history background check required•Persons with disabilities and/or persons from first-generation and low-income backgrounds are encouraged to applyThis job description shall include, but is not necessarily limited to, the above duties. May temporarily perform other duties assigned to maintain operations and services.NOTE: The Student Support Services Program is grant funded. All staff positions are contingent upon continued funding.Open Date 10/8/2024 EOE Statement In accordance with the Americans with Disabilities Act (ADA), MHU provides reasonable accommodation to qualified applicants and employees with disabilities unless the accommodation would impose an undue hardship on the organization or would change the essential functions of the job. Requests for reasonable accommodation should be directed to Human Resources (see below).MHU is committed to hiring faculty and staff who fully support MHU's mission. Minorities and women are encouraged to apply. In accordance with federal law and U.S. Department of Agriculture policy, this institution is prohibited from discriminating on the basis of race color, national origin, age, disability, religion, sex, familial status, sexual orientation, and reprisal. To file a complaint with Mars Hill University, contact:Jennie MatthewsOffice of Human ResourcesBox 6664Mars Hill University Mars Hill, NC 28754 828 ###-####828 ###-#### Fax...@mhu.eduTo file a complaint of discrimination, write to:USDA, Assistant Secretary for Civil Rights Office of the Assistant Secretary for Civil Rights 1400 Independence Avenue, S.W., Stop 9410Washington DC 20250-9410Or call toll-free at (866) ###-#### (English) or (800) ###-#### (TDD) or (866) ###-####(English Federal- relay) or (800) ###-#### (Spanish Federal-relay).USDA is an equal opportunity provider and employer. This position is currently accepting applications.