We invite you to join the high-energy team at Chatham Bars Inn, a Forbes Travel Guide Five Star Hotel on Cape Cod, Massachusetts with 25 oceanfront acres, 217 rooms and suites, five restaurants, boating, a private beach, full-service spa, 8-acre farm and endless recreation activities. Open year round, the Inn is a five-minute stroll from Chatham's charming Main Street and within a short drive of all Cape Cod has to offer. We are looking for a Director of Tennis for the upcoming 2025 season. The Director of Tennis is responsible for but not limited to overseeing the tennis operation to ensure it is run efficiently & effectively. Conduct lessons, clinics, round robins, and any other special events.
- Develop tennis program & train Staff Pros in the teaching method
- Court Maintenance
- Assist in marketing tennis programs
- Provide tennis instruction, individual and for groups
- Schedule reservations for tennis court times, lessons & clinics with assistance from staff
- Set up matches and custom clinics on request
- Pro Shop Merchandise Sales
- Maintain inventory of all supplies, office & retail
- Complete and accurate record keeping of daily charges/audit, delivery to Front Desk. Revenue to be tracked, daily, weekly and monthly.
- Maintain complete knowledge of and comply with all departmental policies/service procedures/standards
- Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended
- Anticipated guests needs and maintain positive guest relations at all times
- Monitor & maintain cleanliness, sanitation and organization of assigned work areas
- Assist in other areas as needed and requested by the Director of Recreation including bike rentals
REQUIREMENTS:Essential:
- 5+ years' experience managing a tennis program
- Current certification in CPR & First Aid
- USPTA Certification or equal certification
- Ability to communicate effectively orally and in writing - fluency in English
- Ability to formulate policies, procedures, rules and regulations
- Perform job functions with attention to detail, speed and accuracy
- Prioritize and organize
- Follow directions thoroughly
- Work cohesively with co-workers as part of a team
- Be a clear thinker, remaining calm and resolving problems using good judgment
- Maintain confidentiality of guest information and pertinent hotel data
- Excellent customer service skills; able to establish and maintain effective working relationships with guests and other employees
- Ability and willingness to work evenings, weekends and holidays as needed
- Able to spend long periods of time in the sun and on your feet
Desirable:
- Office/Computer Skills
- Proficiency in foreign languages
- Retail Experience