DIRECTOR OF WORKDAY OPERATIONS
: Job Details :

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Benefits: As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, please visit our website.

As a UW employee, you have a unique opportunity to change lives on our campuses, in our state, and around the world. UW employees offer their boundless energy, creative problem-solving skills, and dedication to build stronger minds and a healthier world. By being deeply invested in our work, showing compassion in our interactions, and embodying the spirit of a team player, each member contributes to a thriving community. UW is committed to attracting and retaining a diverse staff; your experiences, perspectives, and unique identities will be honored at the University of Washington.

UW Information Technology (UW-IT) is the central information technology organization for the University of Washington, responsible for strategic planning, oversight, and direction of the UW's IT infrastructure, resources, and services. UW-IT provides critical technology support to all three campuses, UW Medicine, and research operations around the world, partnering with the UW community to enable innovation, learning, discovery, and service.

Data & Applications (D&A) is the division in UW-IT that runs the university's academic and business systems, productivity platforms, enterprise integrations, learning analytics and data for decision-making and is also responsible for the accessibility of UW's digital resources. Workday Operations (WO) is a unit within the Data & Applications division.

The Director for Workday Operations (WO) reports to the Associate Vice President for Data & Applications (D&A) in UW-IT and is responsible for leading the strategy, management and technical operations of the UW's Workday system. The position oversees a team of specialists to ensure the effective utilization, maintenance and continuous improvement of the Workday platform to support the organization's human resources, payroll, finance and other business functions. The role requires a strong blend of technical expertise, leadership abilities and program management skills to drive efficiency and innovation within our Workday ecosystem.

POSITION RESPONSIBILITIES

Leadership, Vision, and Strategy (40%):

• Develop and implement the UW's Workday technology strategy and vision in support of the UW's institutional priorities.
• Define and execute roadmaps to improve utilization of and the UW's investment in the Workday ecosystem.
• Drive the development of data security plans, collaborating closely with the offices of Information Security and Risk & Compliance Services.
• Provide expert consultation regarding the challenges, complexities, and solutions related to Workday operations at UW.
• Develop a participatory decision-making structure supporting goals and desired outcomes.
• Evolve governance models, architectures, infrastructure and technologies in anticipation of future needs.
• Manage unit budget and personnel resources.

Partner, Customer and Vendor Relationships (35%):

• Develop and cultivate critical partnership and connections with institutional business leaders across the university.
• Build effective working relationships with key UW stakeholders.
• Cultivate and steward strong relationships with customers.
• Communicate effectively with stakeholders at all levels of the organization.
• Provide strong vendor management that builds mutually beneficial partnerships.
• Collaborate with UW and UW-IT business offices in license and contract management activities.

Operational Excellence (25%):

• Build and oversee cohesive, high-performing teams.
• Develop and maintain a catalog of services that effectively support institutional initiatives.
• Lead teams in planning and executing Workday related projects.
• Oversee and optimize day-to-day operations of the Workday system.
• Provide technical guidance and lead close collaboration with the business units.
• Define project scope, objectives, and deliverables.
• Ensure services operate according to administrative policies.
• Drive robust incident and change management practices.

REQUIREMENTS:

• Bachelor's Degree in Information Management, Business Administration, Computer Science or related field or experience.
• Minimum of 6 years of progressively more experience in management experience in large, diverse data technology environments.
• Business acumen to effectively match enterprise opportunities to business needs.
• Organizational skills, a collaborative approach to leadership and ability to build strong teams.
• Demonstrated excellent written/oral communication skills, technical documentation skills, user liaison skills, and personal interaction abilities.

DESIRED:

• Solid operational skills, commitment to customer service and leadership presence.
• Strong decision quality, decision-making based on analysis, experience, wisdom and judgment.
• Strong project direction, communication and execution skills.
• Strong communication skills and the ability to influence.
• Effective change management skills.
• Proven experience in highly decentralized organization.
• Experience in a research university setting.
• Experience in service and portfolio management.
• Ability to work independently and with minimal supervision.

CONDITIONS OF EMPLOYMENT

Must be available to work on-site at the University of Washington Seattle campus at least two days every week. Open office environment.

Application Process:

The application process may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Work Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment, you will be prompted to do so the next time you access your “My Jobs” page.

Committed to attracting and retaining a diverse staff, the University of Washington will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.

To request disability accommodation in the application process, contact the Disability Services Office at 206-###-#### or ...@uw.edu.

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.

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