Location: Boston,MA, USA
Tufts Medical Center is a world-renowned academic medical center that has been providing exceptional care across New England for over two centuries. Our clinicians are dedicated to delivering innovative, patient-centered care every day, from our primary care to our Level I Trauma Center to our leading heart transplant program and over 100 specialties and services. We are also the principal teaching hospital for Tufts University School of Medicine and a leading research institution that conducts game-changing medical and health policy research.
Job Overview
This positionhas responsibility for the management and operations of clinical programs and services provided within the pharmacy.Responsible for the development and implementation of business and departmental operations plans, accountable for quality of service, expense control and effective management of capital and human resources for their assigned division within the department.Develops, recommends,and implements policies and procedures andestablishesgoals,objectives,and plans related to the delivery of safe and efficient quality patient care.
Job Description
Minimum Qualifications:
1.Bachelor's degree in Pharmacy.
2.Pharmacist License.
3.Five (5) years of hospital pharmacyleadershipexperience.
Preferred Qualifications:
1.PharmD.
2.Completion of a general pharmacy residency and a specialty residency.
3.Seven(7) yearsof hospital pharmacy leadership experience.
4. Professional certifications such as Six Sigma, LEAN.
Duties and Responsibilities:Theduties and responsibilities listedbeloware intended to describe the general nature of workandare not intended to be an all-inclusive list.Other dutiesand responsibilitiesmay be assigned.
1.Develops business and operationalplans for the department and for specific programs and services within the institution.
2. Directs the overall operations of patient care programs and services in his / her division
3.Facilitatesinterdepartmental coordination and cooperation toidentifyand address departmental/organizational needs by acting as a liaison between Pharmacy Department and other disciplines.
4.Maintainsdrug information services toprovidecurrent information on therapeutics to medical staff, nursing staff and other healthcare professionals.
5.Develops,implements,andevaluates pharmacy services tooptimizepatient care.
6.Collaborates with medical staff in order to assure optimal medication management.
7.Collaborates with physician faculty, other clinical/support directors toensureeffective coordination of services within and between departments.
8.Oversees the delivery of patient care within the division and ensuresoptimallevels and continuous improvement of clinical and service quality within the department for all service line customers.
9.Evaluates costs associated withnew programsand therapeutic advances.
10.Confers with medical staff in developing guidelines for medication use through establishment of task forces or working groups asappropriate.
11.Providesleadership, effective supervision, coaching,and personnel management to direct reports and all employee members of the division.
12.Ensures that staff whoprovidepatient caremaintainage-related competencies.
13.Promotes collaborative interdisciplinary teamwork, open communications,and responsible self-direction within and among service line divisions and interdepartmentally.
14.Maintainsconstructive collegial relations with division, service line,and clinical/support medical staff.
15.Ensures compliance with state and federal laws, accreditation, professional,and regulatory agency standards, including quality assurance and licensure requirements within the service line division.
16.Responsible for ensuring departmental compliance with all federal,stateandmunicipal laws, regulations and ordinancespertaining tosafety, wage/hour, employment, discrimination, accreditation, permitting, licensure, certification,reimbursementor other necessary government approvals concerning the manager area of responsibility.
17.Responsible for tracking quality metrics as defined by accreditation bodies and quality committees.
18.Maintains collaborative, team relationships with peers and colleagues in order to effectively contribute to the working groups achievement of goals, and to help foster a positive work environment.
Physical Requirements:
1.Frequent standing&walking, and lifting of 5-10 lbs.
2.May required lifting and carrying light loads, including boxes, equipment, and stooping or kneeling
3.Requires manual dexterity using fine hand manipulation tooperateprescription medications and computer keyboard.
4.Requires ability to see medications, computer screen and reports.
Skills&Abilities:
1.Knowledge ofkey therapeutic and research trends in drug therapy.
2.Demonstratedeffective leadership and management experience in clinical, patient care, hospital administration or specialty field.
3.Knowledge and understanding of the trends and forces shaping the health care delivery system, the provision of care and other emerging issues in healthcare management.
4.Demonstratedflexibility and initiative to effectively lead change efforts to respond to environmental or organizational changes.
5.Demonstratedfiscal management capabilities including effective expense reduction,utilizationmanagement, budget control and new revenue generation.
6.Proven personnel management strength includingdemonstratedability to select, motivate,developandretainpeople and promote collaborative team efforts.
7.Demonstratedcapabilities in cross-functional process assessment, problem solving and process improvement.
8.Highly developed ability to work effectively with a variety of constituencies, and ability to lead and manage through influence.
9. Superior interpersonal and communication skills,commensuratepresentation skills, in setting from one on one to large groups.
10. Ability to leadquality and service improvement activities and achieving outcomes that respond to customer expectations.
11. Knowledgeinassessing market opportunities, developing business plans, and implementing programs to respond to such opportunities.
12. Ability to leadthe design and organization of work and allocation of resources to achieveappropriate staffinglevels, staffing mix and productivity levels.
13.Participative manager and leader, advocate of team collaboration.
14.Results oriented with the ability to balance other business considerations.
15.Conveys a professional, ethical,and positive image and attituderegardingthe corporation.
Job Profile Summary
This role focuses onprovidingpharmacy related services in a hospital or retail setting.In addition, this role focuses on performing the following Pharmacy Leadership duties: Controls, directs, andparticipatesin the activities of the organization through a hierarchy of managers and supervisors. Responsibilities also include long-term strategic planning,determiningthe policies of the organization, andallocatingits resources and making decisionsregardingorganization growth and diversification toaccomplishentity's vision.A management role that supervises employees focusing on tactical, operational activities within a specified area, with the majority of time spent overseeing area of responsibility, planning, prioritizing and/or directing the responsibilities of employees.Goalachievement is typicallyaccomplishedthroughperformanceof direct and/or indirect reports.A role that directs a department or small unit that includes multiple teams led by managers and/or team Leaders.Responsibilities typicallyinclude:ownership of short to mid-term (1-3 years) execution of functional strategy and the operational direction of the Department, problems faced are often complex and require extensive investigation andanalysis, andrequires ability to influence others to accept practices and approaches, and ability to communicate and influence executive leadership.
Tufts Medicine is a leading integrated health system bringing together the best of academic and community healthcare to deliver exceptional, connected and accessible care experiences to consumers across Massachusetts. Comprised of Tufts Medical Center, Lowell General Hospital, MelroseWakefield Hospital, Lawrence Memorial Hospital of Medford, Care at Home - an expansive home care network, and large integrated physician network. We are an equal opportunity employer and value diversity and inclusion at Tufts Medicine. Tufts Medicine does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation by emailing us at...@tuftsmedicine.org.