Location: Purchase,NY, USA
Our Purpose
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.
Title and Summary
Director, Product Management
Overview:
Mastercard is a global technology company in the payments sector. We power payments and provide products and services for individuals and industries all around the world. Our people, technology, data and brand provide the capabilities that drive our success. We believe in connecting people to priceless possibilities. As a company, we know that our success is driven by the skills, experience, integrity and mindset of the talent we hire. By building an inclusive, world-class culture, our employees have once-in-a career opportunities to be a part of teams that have a greater impact on our community and our world. We invite you to join our team to find out how you too can start something priceless.
Role:
As a Director on the Faster Payments Strategy team, this individual will join the Americas U.S. team to uncover payments innovation opportunities, enable collaboration across stakeholders, and advance the adoption of Mastercard's faster payments capabilities and revenue. The ideal candidate has prior payments experience and is passionate about customer experience, highly motivated, intellectually curious, analytical, and a strong communicator. The position will be based in Purchase, New York and requires some travel.
Specific responsibilities include:
* Managing and developing the relationship with Early Warning Services which includes:
* Owning the overall account strategy development and execution,
* Developing and owning direct relationships with day-to-day and senior level contacts to understand needs and priorities,
* Managing monthly account performance tracking and reporting to communicate status and address short and long-term risks and opportunities,
* Maintaining and growing services revenue,
* Monitoring A2A and digital payments market trends to assess account performance and development opportunities or challenges, and
* Developing and executing tactical plans with cross functional teams actively manage client success and generate incremental value.
* Serving as the account's owner and proactively advocating for the client across the organization to ensure implementation and service support.
* Collaborating with subject matter experts to generate new faster payment opportunities.
* Supporting or conducting various market research projects
* Efficiently managing discovery and concept definition processes to develop relevant and impactful concepts,
* Conducting deep quantitative analytics to build financial models and business cases as well as demonstrating the value of solutions and show their effectiveness
* Developing and implementing go-to-market plans
* Developing advanced customized presentations for use with clients
* Coordinating the internal Mastercard's engagement in industry groups by enabling collaboration of MasterCard representatives and share Senior Management updates to protect or enhance Mastercard's position.
* Monitoring the North America competitive landscape to identify potential threats and opportunities and syndicate across teams.
* Being an ambassador for Mastercard Faster Payments within the company and payments marketplace.
All About You:
* Passion for innovation and strong understanding of the payments landscape to help drive the Faster Payments Strategy forward.
* Comfortable to manage through ambiguity and adaptable to change.
* Sound business judgment with established strategic/conceptual thinking and strategic planning skills to ideate, design and deliver on vertical segment and channel solutions.
* Self-starter who operates with a sense of urgency.
* A strong team player with excellent project management and execution skills, with strong problem solving, highly analytical, quantitative communication and organizational skills.
* Understands organizational structures, and relationships to drive impact at all levels.
* Strong communication and influencing skills to work with internal and external stakeholders, with ability to clearly articulate problem statements.
* Proven experience defining and managing go-to-market plans and leveraging market insights to differentiate Mastercard solutions from the competition.
* Understanding of the Mastercard products and services and key revenue drivers helpful.
* Bachelor's degree required, advanced degree a plus.
Mastercard is an inclusive equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact ...@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
* Abide by Mastercard's security policies and practices;
* Ensure the confidentiality and integrity of the information being accessed;
* Report any suspected information security violation or breach, and
* Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.
Pay Ranges
Purchase, New York: $170,000 - $273,000 USD
New York City, New York: $178,000 - $284,000 USD