Director, Program Optimization
: Job Details :

Overview AARP Foundation works for and with vulnerable people over 50 to end senior poverty and reduce financial hardship by building economic opportunity. As a charitable affiliate of AARP, we serve AARP members and nonmembers alike. Through vigorous legal advocacy and evidence-based solutions, and by strengthening supportive community connections, we foster resilience, advance equity and restore hope. The Director, Program Optimization leads a team of internal business advisors who work closely with program and cross-functional teams to assess program needs, improve program performance and develop operational and financial models to support the creation of new programs as well as the scaling of existing ones. Drives a culture of continuous improvement and sound decision-making through business analytics. Responsibilities Sets vision and direction for the Program Optimization function's work agenda, drawing on trends and best practices in social and business innovation. Oversees an internal business advisory group that partners with program teams to identify program needs, assess operations and provide recommendations to improve program efficiency. Drives and manages the use of business analytics in assessing the organization's programs and performs financial modeling and cost structure analysis to maximize program impact per dollar and ensure program scalability. Collaborates with internal subject matter experts to create strategic plans and operational models for new programs and social innovation initiatives to support the organization's mission. Identifies and builds external relationships with partners and suppliers to identify best practices and emerging trends in social/business innovation, as well as opportunities for collaboration. Works with internal departments to ensure that data architecture is scalable, repeatable, and secure, and can serve multiple types of users within the business. Communicates analysis and recommendations to executive leadership and other key stakeholders, as needed. Builds and coaches a high-performing team, providing oversight of work products, performance management, recognition, and compensation. Qualifications Over 8 years of experience in consulting, operations, and/or finance Bachelor's degree in business, public policy, economics, finance, or a related field Strong analytical and quantitative skills, with expertise in financial planning and using business analytics to address organizational challenges Proven ability to innovate business models and create new approaches to delivering social impact solutions Demonstrated people management experience, including conducting performance reviews and supporting team development Exceptional verbal and written communication skills, with a track record of presenting effectively to executive audiences AARP will not sponsor an employment visa for this position at this time. Additional Requirements Regular and reliable job attendance Effective verbal and written communication skills Exhibit respect and understanding of others to maintain professional relationships Independent judgement in evaluation options to make sound decisions In office/open office environment with the ability to work effectively surrounded by moderate noise Hybrid Work Environment AARP observes Mondays and Fridays as remote workdays, except for essential functions. Remote work can only be done within the United States and its territories. Compensation and Benefits AARP offers a competitive compensation and benefits package including a 401(k); 100% company-funded pension plan; health, dental, and vision plans; life insurance; paid time off to include company and individual holidays, vacation, sick, caregiving, and parental leave; performance-based and peer-based recognition and tuition reimbursement. Equal Employment Opportunity AARP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. AARP does not discriminate on the basis of race, ethnicity, religion, sex, color, national origin, age, sexual orientation, gender identity or expression, mental or physical disability, genetic information, veteran status, or on any other basis prohibited by applicable law.