Amway Grand Plaza Hotel
Location: Grand Rapids,MI, USA
Date: 2024-11-19T07:31:36Z
Job Description:
From comfortably casual to lavishly appointed, AHC Hospitality represents a diverse array of hotels, restaurants, and resorts. Our team members provide exceptional experiences that delight our guests at every touchpoint. Whether hosting a meeting for several hundred, serving a table for two, or creating a beautiful space for our guests to enjoy, AHC Hospitality is full of opportunities for our guests, as well as our associates. We invest in supporting your growth and are a company who sees your success as our success. Choose a property that fits your personality: the Amway Grand Plaza, JW Marriott Grand Rapids, AC Hotel by Marriott, Courtyard by Marriott Downtown - and start your unstoppable career here. This is a full time position with 1st shift hours. Weekend availability required.This position is eligible for full benefits (medical, dental & vision), 401K, DailyPay, paid vacation, discounted downtown parking, free employee meals, hotel and restaurant discounts and more.SUMMARYFulfill the daily sanitation operations of the kitchens, banquets, and all food service areas within the JW Marriott, Amway Grand, and the Courtyard by Marriott. Primarily works in the kitchen or banquet areas and cleans soiled pots, pans, silverware, glassware and plates. Stewards operate dishwashing machines or wash items by hand. Follow the expectations of the JW Marriott, including following JW Marriott guest service standards. Create a teamwork environment in the Stewarding Department and produce quality service to each guest.MAJOR FUNCTIONSDaily sanitation and cleaning of all Food and Beverage areas within the AHC including but not limited to the JW Marriott, Amway Grand and the Courtyard by MarriottFollow and Maintain Health Department Standards, as well as assist in maintaining JW Marriott brand standards and QA StandardsFollows JW Service Notes, Service Harmonies and Core ValuesFollow AHC Handbook policies and standard operating proceduresAlways looking for ways to assists guests and going above and beyond to provide guest serviceMust have a strong sense of organization and unwavering standards for quality and cleanlinessComplete daily cleaning duties and side cleaning tasks, takes pride in their workAssists in maintaining overall sanitation and cleanliness of all kitchen, pantries and hallways.Must possess exceptional attendance with full compliance to AHC attendance standards and guidelinesAttends departmental meetings and Daily Rehearsals. Brings Suggestions for improvement.Takes pride in their appearance and reports to work in complete uniform, wearing the proper shoes and socks professionally dressed and groomedFollow the AHC Safety Standards and practice safe work habits at all times, avoiding injury to self and othersHandles, stores, and labels all hazardous substances according to state and federal regulationsAbility to maintain a calm, professional demeanor even during periods of crisis or uncertainty.DAILY RESPONSIBILITIES Setting up and breaking down all dish machines, thoroughly cleaning the dish machineWashing, sorting, and stacking of all dishes, dish racks, glassware, flatware, utensils and other food and beverage equipmentAssisting with the transportation of food and equipment to event locationsAssisting with concierge lounge food transportation and serviceAssisting on dish-up lines, setting and resetting food warmers, service lines and carts with dishes and plates for serviceAssists in set up and maintaining cleanliness in the Global CafeAssist culinary, restaurant, and banquet staff as needed by running food, dishes and equipment.Actively taking care of each guest according to JW guest service standards and department standardsMonitoring and food waste and controlling dish breakageMaintain kitchen and restaurant cleanliness and overall deep cleaning. Maintains cleanliness of carts, shelves and food warmersSweep, mop and scrub kitchen floors as needed. Clean all trash receptacles and loading dock area as neededBreaking down boxes, disposing of trash and placing recyclables in the appropriate containersCommunicates product needs or shortages, as well as any necessary equipment repairs promptly to Chefs or SupervisorsAny other additional responsibilities that may be asked by General Manager or other Managers, Chefs and SupervisorsThis job description is an overview of the scope of responsibilities for this job and is not intended to be an inclusive list of job tasks and expectations.QUALIFICATIONSSome restaurant experience preferredEDUCATION and/or EXPERIENCEHigh school diploma or GED preferred; full service restaurant dishwashing experience is desired
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