Disney store and shopDisney are the retail merchandising arms of Disney Parks, Experiences and Products, the business segment of The Walt Disney Company (NYSE:DIS) and its affiliates that extends The Walt Disney Companys brands to merchandise. Disney store and shopDisney carry high-quality products and books, including exclusive product lines that support and promote key entertainment initiatives and characters from Disney, Pixar, Star Wars, Marvel and National Geographic. shopDisney.com is the U.S. ecommerce destination for guests of all ages, offering a curated selection of products, global collections and collaborations from Disney and licensees, including trend fashion and accessories, toys, home and collectibles. Disney store and shopDisney offer magical shopping experiences that can only be delivered by Disney, one of the worlds largest and most successful entertainment companies.
Responsibilities:
- Supports Disney Store Mission, Creating Magical Moments for Guests of all Ages
- Connects with Guests by asking open-ended questions to assess Guest needs and make appropriate suggestions
- Contributes to a high energy, fast paced environment that provides Guests with an entertaining, fun and dynamic experience
- Assists Guests in finding solutions that best meet their needs while leveraging all available resources including Disneystore.com
- Consistently treats all Guests and Cast Members with respect and contributes to a positive work environment
- Takes a proactive role in maintaining Disney brand standards in Guest engagement, visual and housekeeping
- Performs cash wrap and mobile POS duties in an efficient and timely manner while maintaining a high level of Guest Service
- Participates in the processing of shipment, replenishment of the sales floor, and additional operational tasks based on the needs of the business
- Upholds all company policies as outlined in the Standard Operating Procedures, Employee Policy Manual and Code of Business Conduct
- Promotes and maintains a safe working and shopping environment
Basic Qualifications:
- Available to work a flexible schedule that meets the needs of the business including overnights, evenings, holidays, weekends and call-in shifts (if permitted)
- Must be available a minimum of two (2) shifts Monday through Friday and have weekend availability that meets the needs of the Stores business
- Job may require lifting boxes that weigh up to 45 lbs. and climbing a ladder
- Must be able to submit verification of legal right to work in the United States
- Must be at least 18 years of age
Preferred Qualifications:
- Previous experience in specialty retail or service industry
Required Education:
- High School Diploma or equivalent
The Pay Rate for this role in The San Francisco Premium Outlets is $18.50 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits. To learn more about our benefits visit: Disney Careers Benefits.
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