Dispatch | Returns Associate, South Kearny, New Jersey
: Job Details :

HIRING RETURNS ASSOCIATE FOR WAREHOUSE - APPLY TODAY AND SHAPE YOUR TOMORROW!

Fortunoff Backyard Store

While professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required.

Northeast - Kearney, NJ Distribution Center

Pay Range: $17.00

COMPANY OVERVIEW:

Working with the largest specialty retailer for outdoor home furnishings in the country at Fortunoff Backyard Store is an opportunity to live your best. You will have the opportunity to work with a superior distribution processing center and be part of a company that is growing and evolving, providing endless possibilities for career advancement and financial success.

Working at Fortunoff Backyard Store is fun, rewarding, and exciting. You will be part of a team that is dedicated to providing an award-winning customer-first experience and you will have the opportunity to grow both personally and professionally.

Job Title: Returns Associate

FLSA Status: Hourly Non-exempt

Location: South Kearny, NJ

Reports to: Inventory and Returns Manager

Schedule: M-F anywhere from 6:00 am to 4:30 pm, every Saturday in season approximately 5:30 am to 7:30 pm

POSITION SUMMARY:

The Returns Associate is one of many core distribution positions. The incumbent is timely, well-organized, and prepared for the day and weekly workload. Grounded in the company's core values, the Returns Associate employs critical thinking, organization, communication, and deductive reasoning skills to optimize distribution processes, standard operating procedures, and customer satisfaction.

Essential Functions and Responsibilities:

• Prints and reviews Driver Manifests reporting.
• Takes part, leads, and facilitates the assemblies of various outdoor furniture products.
• Closes out completed delivered Driver Manifests reporting, reviewing for clean signatures and house descriptions.
• Communicates with Customer Service or Stores of any customer notes/claims on the manifest.
• Checks Truck Pick Reports to ensure all the merchandise will be available for the load out.
• Works Driver Returns area(s) returning merchandise, capturing photos and coding merchandise as to the proper condition codes for return to vendors.
• Assists vendors during 3rd party quality control inspections.
• Sets up and ships daily UPS outbound packages.
• Communicates with customers and stores when required.
• Assists in dispatching and responding to driver-to-customer calls.
• Processes service and store inquiries.
• Assists in ordering supplies.

Additional Requirements:

• Previous experience handling furniture, indoor or outdoor, is a plus.
• Experience with a computer, software and Windows operating system.
• Experience in the returns area is a plus.
• Punctuality, attendance, commitment, reliability, and integrity.
• The ability to work well independently.

Job Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Education and/or Experience: High school graduate from an accredited school. 1-3 years of experience in a warehouse, delivery, or inventory-related environment.

Language Skills: Ability to develop, compose, read, analyze, and interpret spreadsheets and emails. Ability to effectively present information and respond to questions from supervisors, sales personnel, customers, and the general public.

Mathematical Skills: Ability to calculate basic figures and amounts such as summing inventory values.

Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

Computer Skills: Ability to perform and understand the most intermediate level functions of personal computers and MS Office. Ability to use the company's enterprise software system (FROG) and to understand all relevant inventory-related computer tasks.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel, and reach with hands and arms. The employee must frequently lift and/or move up to 50 pounds.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate to loud.

Job Type: Full-time

Salary: Up to $17.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental Insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8-hour shift
• Day shift
• Monday to Friday

Ability to commute/relocate:

• Kearny, NJ 07032: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Warehouse distribution: 1 year (Preferred)
• Merchandise Returns: 1 year (Required)

Work Location: In person

The Company reserves the right to modify, interpret, or apply this job description in any way the company desires. This job description is not an employment contract, implied or otherwise. The employment relationship remains “AT WILL”. Qualified employees who require a reasonable accommodation to perform the essential functions of this position should notify their manager or Human Resources.

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