Salary: $16.52 - $24.79 Hourly Location : Clovis, NM Job Type: FULL-TIME Job Number: 2024_04_30_5025 Department: POLICE DEPARTMENT Opening Date: 04/30/2024 Job Description Under direct supervision of the Support Services Sergeant or Supervisor this position receives and transmits communications for Police, Fire and Ambulance operations. Operates computer equipment, and Computer Aided Dispatch Systems. This position works one of three eight-hour shifts, including weekends and holidays, with a forty-hour duty week. **This position has been classified as a safety sensitive position and is subject to our drug testing policy to include pre-employment, random, reasonable suspicion and post-accident for the following prohibited substances: marijuana, amphetamines, opioids, phencyclidine (PCP), and cocaine, as well as any drug not approved for medical use by the U.S. Drug Enforcement Administration or the U.S. Food and Drug Administration.** Typical Duties
- Receives inquiries, complaints or emergency calls by telephone or radio.
- Screens calls determining need for assistance or information.
- Determines appropriate authority to which call should be relayed.
- Coordinates all Police, Fire and Ambulance and other emergency request relaying instructions to appropriate emergency unit.
- Maintains records and logs of calls taken and radio dispatches made.
- Records calls broadcast and complaints received.
- Transmits and receives messages between divisions of the City and other Law Enforcement and Emergency agencies.
- Monitors silent alarm systems to detect illegal entry into protected establishments.
- Operates Teletype terminal to send and receive messages.
- Inputs data into computer to log all calls for service for use during police shift briefings.
- Updates and processes warrants.
- Monitors NAWAS telephone and various radio frequencies of emergency response units.
- Operates Dictaphone to change and store logger tapes.
- Updates call out lists on Detectives, sheriffs, Traffic Units, Street Divisions, District Attorney, State Police, and Wreckers.
- Will be required to work weekends and Holidays.
Requirements
- Requires a high school diploma or equivalent.
- One year of work experience in dispatching or office experience, including phone-public contact is preferred.
- Must be at least 18 years of age.
- Type 30 words per minute with a high degree of accuracy preferred.
- Must have no convictions of a felony or other crime involving moral turpitude.
- Due to the requirement of this position to handle crisis situations, incumbents must be free of any physical, emotional or mental condition, which might adversely affect their performance of dispatch duties.
- For insurance purposes, must be bondable.
- Must obtain certification as an Emergency Dispatcher by the New Mexico Law enforcement Academy within one year from date of employment.
- Experience in the operation of computers and communications equipment is preferred.
Cigna Health Insurance Medical Employee Only - In Network deductible $1000 Employee portion = $38.17 per pay period (24) or $916.08 annually City portion = $318.07 per pay period (24) or $8,139.12 (90% of cost) Medical Employee + Family - In Network deductible $3,000 Employee portion = $89.79 per pay period (24) or $2,154.96 annually City portion = $808.20 per pay period (24) or $19,396.80 (90% of cost) Dental United Concordia options of 2 plans 100% employee cost Vision Davis Vision 100% employee cost Life Insurance $40,000 paid by the City on employee (if enrolled in short term disability) $2,000 paid by City for dependents (if enrolled in short term disability) Supplemental Voluntary Life Insurance Short-Term/Long Term Disability 100 % employee cost Voluntary Short-Term Disability 70% of weekly income after 15 day waiting period /Long Term Disability 60% of weekly income after 180 day waiting period Flexible Spending Accounts 100% employee cost Healthcare Flexible Spending Account Dependent Care Flexible Spending Account Retirement Choices ICMA Employee Contributes minimum of 3% City matches 14% (of total wages) PERA Employee Contributes 15.15% City matches 10.3% Fire - Municipal Fire Plan 5 Employee contributes 19.7% City 22.4% Police - Municipal Police Plan 5 Employee contributes 18.3% City 19.65% Time Off Vacation Accrual 84 hours annually (2912 Fire Service accrues 120 hours annually) increases at intervals 7 and 15 years Sick Accrual 96 hours annually (2912 Fire Service accrues 134.4 annually) (at 20 years with separation get 50% of sick leave balance) 11 paid holidays Physical Examination Leave - 4 hours annually Bereavement Leave Voting Leave - 1 hour Personal Day Tuition Assistance - job related 100% of tuition cost reimbursed Option of Sick Leave Bank 01 A requirement of the position is you must be at least 18 years of age. Do you confirm you are at least 18 years old?
02 A requirement of the position is you must have a high school diploma or GED. Do you confirm you have a high school diploma or GED?
03 This position has been classified as a safety sensitive position by the City of Clovis and/or the USDOT and is subject to City of Clovis' drug testing policy and/or regulations set for by USDOT to include pre-employment, random, reasonable suspicion and post-accident for the following prohibited substances: marijuana, amphetamines, opioids, phencyclidine (PCP), and cocaine, as well as any drug not approved for medical use by the U.S. Drug Enforcement Administration or the U.S. Food and Drug Administration. Please confirm you understand this position is subject to the City drug testing policy to include pre-employment, random, reasonable suspicion, and post-accident testing.
04 Please explain in detail any experience you have in an office setting to include dispatch and phone - public interaction 05 A requirement for this position is that you must be able to type 30 WPM with a high degree of accuracy. You will be required to do a typing test in the interview process. Please acknowledge that you understand this. 06 As a requirement for this position, you must be bondable for insurance purposes. Please acknowledge that you understand this requirement. 07 You must obtain an Emergency Dispatcher Certification by the New Mexico Law Enforcement Academy within one year of employment. Please acknowledge that you understand this requirement.
08 Were you referred by Workforce?
Required Question