Description As a Dispatcher with MH Equipment, you will be responsible for dispatching the service technicians and handling all administrative duties to get the service orders opened and invoiced. RequirementsJob Responsibilities:
- Schedule and dispatch road technicians.
- Schedule work effectively to meet WIP standards.
- Maintain customer communications.
- Answer incoming calls from customers and technicians.
- Enter and update dispatch calls into dispatch database program.
- Maintain customer daily reports and preventive maintenance system and logs.
- Schedule long term and preventative maintenance.
- Maintain PM system.
- Manage third party invoicing.
- Accurately track and minimize non-billable hours.
- Support invoicing and purchase order closure.
Job Requirements:
- Data entry skills.
- Strong customer relation skills.
- Ability to create and coordinate paperwork.
- Strong organizing and time management skills.
- Effective at delegating.
- Strong desire to succeed in a long-term career opportunity.
- Extensive knowledge of computer software like Windows and DOS.
- Strong oral and written communication skills.
- Present a professional image in personal appearance, dress and preparation.
Working Conditions: Hours will be 7:00 a.m. - 3:30 p.m., Monday through Friday. Some overtime may be required. This is an hourly, non-exempt position Benefits:
- Uniquely MH: Adoption Assistance, Dave Ramsey's Smart Dollar, Pet Insurance, Wellness Program, Vendor Discounts, and more!
- Excellent Compensation: Great pay, pay bonus incentives, 401K with employer match.
- Generous PTO: Paid vacation, holidays, personal, sick days, charity time off.
- Great Insurance: Medical, dental, vision, and life insurance. Short-term and voluntary long-term disability.
- Company Support: Continuous training, safe working environment.
MH Equipment is proud to be an Equal Opportunity Employer