Dispatcher - HVAC
: Job Details :

IMMEDIATE DISPATCHER JOB OPPORTUNITYOPPORTUNITY TO WORK FOR AN ESTABLISHED HVAC AND MECHANICAL ORGANIZATION IN THE AREASTABLE JOB OPPORTUNITY WITH ROOM FOR GROWTHMONDAY - FRIDAY 8AM-5PMNEW HYDE PARK, NY$26/HRQualifications:2 years of dispatcher experienceExcellent communication skillsTMS/Scheduling/CRM software experienceMicrosoft Office proficientFast paced workerResponsibilities:Manage the Service and Maintenance Technicians' daily schedules to maximize results.Set the dispatch board and the technicians for service calls.Ensure that all service calls are properly completed through the technician debrief process.Maintain the on-call schedule for service technicians. Maintain customer database with current information.Provide and report clear, concise communications with department managers, employees, and customers, including keeping customers appraised of the company schedule and requested lead times.Handling customer complaints and issues and coming to a satisfactory resolution.Exceed customer's expectations for quality and value.Communicate with the Service Manager regularly and routinely to resolve questions, concerns, or issues.About Aston Carter:Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.Diversity, Equity & InclusionAt Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:Hiring diverse talentMaintaining an inclusive environment through persistent self-reflectionBuilding a culture of care, engagement, and recognition with clear outcomesEnsuring growth opportunities for our peopleThe company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email ...@astoncarter.com ( ...@astoncarter.com) for other accommodation options.