Overview:
Coke Farm - Who We Are
Coke Farm is an organic grower/shipper/handler located in San Juan Bautista, California. Farming since 1981, Coke Farm serves as a 100% organic food hub for over 70+ growers in our region. Coke Farm empowers organic farmers while engaging customers to become part of the organic farming movement.
Charlie's Produce is a privately owned wholesale produce company. We are the largest privately owned produce wholesaler on the West Coast, and we are growing. The secret to our success in this industry is PEOPLE! We strive to hire the best and we reward them with a working environment that fosters loyalty, stability, innovation, and growth. Charlies was founded in quality, and we are proud that it is still our focus.
With a team of dedicated people who are passionate about food, supply chain, and their community we are looking for like minded individuals to help further our goal to enhance our communities through quality produce.
What we offer:
- An amazing company culture!
- Medical/Dental/Vision on the first of the month following hire.
- ESOP (Profit Sharing) and 401(k).
- Paid vacations, paid holidays, and sick days.
- 100% Prepaid College Tuition for employees and their dependents.
- Employee assistance program (EAP).
Additional Compensation Details:
- $19.00 - $23.00 Dependent on Experience.
- Potential 90-day performance-based raise
- Yearly review with possibility of increase based on performance and tenure
Responsibilities:
Shift
PM Shift - Monday - Friday; with some Saturdays depending on needs of the business.
The Role
Coordinates with Order Builders in building orders and loading produce orders onto trucks. Collaborates with Cooler/Shipping Manager to establish daily workload and personnel schedules. Reviews all completed and incoming orders from Sales. Coordinates and communicates with the Receiving Department regarding incoming product, cooling times, cross-docks, icing, and any relevant paperwork. Prepares order building manifests and related shipping documents. Maintains phone contact with Sales to expedite shipments and perform tasks as assigned by the supervisor.
Essential Respoonsibilities Include, but Not Limited To
- Monitor email to dispatch group. Answering questions, confirming requests, and taking care of issues as they come up.
- Answer calls from drivers to the Dispatch Phone taking down information regarding order issues such as shorts, miss key, miss pick or quality.
- Work closely with sales, CSRs, purchasing and warehouse in a professional manner.
- Review current orders in system and route TBD orders as they come in keeping a close eye on special request from customers.
- Insure all orders are checked for accuracy prior to loading. Double check recovery orders that were quality issues to insure product meets customer expectations. Report to sales anything that cannot be resolved with current inventory. Share item concerns with QC group as needed.
- Dispatch daily late routes. Insure all routes are covered, drivers are clear on where they are going, understand sequence to deliver, and that all product has been loaded on trucks from both warehouses.
- Check off daily tasks which include scheduled pickups from vendors, recording driver call-ins (customer, reason, items) deliveries for CP Fresh, Rogge, or Franks.
- Walk the dock periodically to insure nothing has been left behind, pallets are stacked neatly, and loading dock kept clean and organized. Also, insure all doors are open for returning drivers and that trucks have not been left unattended.
- Return/Charge forklifts at times
Qualifications:
Required Skills and Experience
- Ability to communicate clearly and concisely with all departments including sales, purchasing, warehouse and upper management.
- Acute attention to detail.
- Ability to work in a fast paced environment while staying positive and professional at all times. Dispatch requires focus in multiple areas simultaneously. Answering questions, checking on route status, following up with drivers, chasing product, coordinating , taking orders on phone from drivers, last minute changes.
- Organizational skills required. Must have ability to keep track of day and stay on task while not losing sight of responsibilities and commitments.
- Minimum 1 year experience with Power Enterprise/Power Warehouse and SQL Dashboards.
- Working knowledge and experience with Microsoft Office (Excel, Word).
- A good understanding of proper email etiquette and written communication skills.
- Commitment to staying each day until the job is done. There are no clear hours in a dispatchers day in regards to finishing the last dispatch.
- Monday and Friday are heavy days and may require staying more than 8 hours.
- Ability to work in the chilled warehouse for extended periods of time. This would be when checking orders, picking small 1-2 pc orders, or doing periodic dock checks and helping to keep the work area clean and organized.
- Forklift certified prefered
- Bi-lingual / Bi-literate is a plus. (Spanish/English)
Hear From Charlie's
Supplemental Information
This employer participates in E-Verify and will provide the Social Security Administration and if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.
Please note that the pay range provided is a good faith estimate for the position at the time of posting. Actual compensation will be dependent on factors, including but not limited to, the individuals qualifications, experience, knowledge, skills, and abilities as well as physical work location within the state.
For additional protected privacy information please visit: Privacy Policy | Charlie's Produce (charliesproduce.com)
Charlie's Produce is an Equal Opportunity Employer.
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