Dispatcher | Utilimaster | Landisville, PARegular Employee | Hourly Non-Exempt
Who we are:At The Shyft Group we are driven to deliver. Proudly the North American leader in specialty vehicles, our
portfolio of last-mile delivery vehicles, work trucks, and motorhome chassis bring people, goods, and services where they need to be.We are strengthened by nine industry-leading brands -- Utilimaster, Blue Arc, Royal Truck Body, DuraMag, Magnum, Strobes-R-Us, Spartan RV Chassis, Red Diamond, and Builtmore. Over 4,000 employees across ten states and two countries work independently and together as one team under Shyft,
building chassis, vehicle bodies, and accessories that improve every route, every run, every ride.Empowered by a supportive, inclusive, and highly entrepreneurial culture, every person behind our brands is given the tools they need to make a positive contribution to the company, their community, and their families. Together under the Shyft umbrella, our teams drive new synergies that bring innovations to life on the road - for an experience that is safer, more satisfying, more rewarding all around.
With 50 years and millions of miles behind us, we continue to charge forward - leading the commercial vehicle transition to electric, innovating across all our brands, and earning our position among Fortune's 100 Fastest Growing Companies.
What you'll do:SUMMARY:TheDispatcher position is responsible for communicating withcustomers, shippers, plant operations, and sales team members on status ofproduction units, pickup availability, scheduling outside processing, andstaging units for productionJOBRESPONSIBILITIES:
- Answer customer and sales calls and emails in a courteous and professional manner
- Schedules finished unit pickups
- Ensures all finished trucks are prepared to ship to customers
- Prioritize and schedule interplant moves based on efficiency and crew priority
- Help monitor/communicate with drivers throughout the day, adjusting schedules as needed while interacting with coworkers
- Report driver issues or concerns to the appropriate supervisor immediately
- Daily Administrative duties, overseeing daily logs for accuracy filing, and maintaining daily records as needed
- Ability to utilize GPS tracking software
- Assist with hiring new drivers as required
What you need to be successful:
- Hold a CDL Class B preferred
- ERP experience preferred but
- Minimum of 2 years of Dispatching experience preferred
- Familiar with and able to adhere to all safety rules and regulations for the Company, OSHA, and DOT.
- Detail-oriented with a strong work ethic
- Strong communication and listening skills
- Ability to learn quickly, problem-solve, and remain composed to handle and prioritize multiple tasks in a fast-paced environment
- Well organized, motivated, and able to work independently and as a part of a team
- Ability to handle multiple projects and manage time and workload
- Must be proficient in Microsoft Office applications
- Must be reliable and punctual with dependable transportation
- Must be able to pass a pre-employment drug screen and background check
Why The Shyft Group?We believe that when our people thrive personally and professionally, our business thrives. We are committed to offering comprehensive benefits programs that stay healthy, feel secure, and maintain a work/life balance.
Stay Healthy:Medical and Rx PlanHealth Savings AccountDental and Vision PlanHealthcare Flexible SpendingWellness Plan
Financial Security:401 (k) Retirement SavingsShort and Long Term DisabilityCompany Provided Life and Dependent Life InsuranceVoluntary Term Life Insurance
Work/Life Balance:Educational ReimbursementEmployee Assistance ProgramDependent Care FSAEqual Employment Opportunity (EEO)The Shyft Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran or status as a qualified Individual with a Disability, or any other characteristic protected by applicable federal, state or local law. If you have a disability and would like to request an accommodation in order to apply, please email us at ...@theshyftgroup.com.