Dispatcher
: Job Details :

Location Worcester, MA Position RequirementsDivision Optima Courier Inc EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. Shift Days Full-Time/Part-Time Full-Time Description General Job Description Dispatchers should have good judgment skills and the ability to make decisions quickly. They need to have excellent communication skills when giving and receiving information. During their shifts, dispatchers receive many calls, often at the same time, that they must prioritize by importance. Dispatchers need the technological skills to use computers, and different types of software, and organizational skills to keep track of schedules, routes and drivers. A dispatcher's daily duties are always changing. They should be flexible and able to adapt to any situation. Duties and Responsibilities -Monitoring drivers' schedules, routes, and deliveries, keeping track of movement and the progress of each driver and vehicle. -Providing daily communication and interaction with drivers and customer service team -Verify the routes are load leveled according to the capacity of the DSP/TPC drivers. -Morning dispatch includes returns, bad addresses, and mis ships. -Cover any of our library and distribution routes and ensure they are done with efficiency and a high level of customer service -Assist in Vehicle upkeep, Maintenance logs, and ensuring working telematic system. -Cleaning of warehouse and preparing for the following day. -Ensure the ADR are scanned and cleaned up, and hold boards are properly updated. Requirements Must be able to lift up to 40lbs, stand for long periods of time. Must maintain a valid Dr License. Must have weekend availability. Knowledge and Experience Dispatchers should have 2 years' experience of working with people under stressful conditions. Knowledge of computers for scheduling and other dispatching duties. They should be accustomed to working in a fast-paced environment with others while multitasking several schedules and priorities at once. This is a full-time position. Position Driver Exempt/Non-Exempt Non-Exempt Hiring Manager(s) Joan Darling This position is currently accepting applications.